5 TroubleshootingSupport and

Problems and Solutions

Problem

Possible cause

Solution

The camera

The batteries

Use only photo-quality AA

does not turn

are not

lithium, alkaline, Ni-Cd, or

on.

functioning

Ni-MH batteries.

 

 

correctly.

Ensure the batteries are

 

 

 

 

 

 

inserted correctly.

 

 

 

The charge in the batteries can

 

 

 

be low or completely drained.

 

 

 

Try installing new or

 

 

 

recharged batteries.

 

 

 

 

 

 

The HP AC

Ensure that the HP AC adapter

 

 

adapter is not

is not damaged or defective

 

 

functioning

and is plugged into an

 

 

correctly.

electrical outlet with power.

 

 

 

 

 

 

The HP AC

If you want to use battery

 

 

adapter is

power, disconnect the HP AC

 

 

connected to

adapter from the camera. If

 

 

the camera,

you want to use AC power,

 

 

but it is not

connect the HP AC adapter to

 

 

connected to a

a working electrical outlet.

 

 

power outlet.

 

 

 

 

 

5-Troubleshooting and Support

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