Problem | Possible cause | Solution | |
My image is | There was not | Wait for natural lighting | |
too dark. | enough light. | conditions to improve or add | |
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| indirect lighting. |
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| The flash was | Make sure your subject is |
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| on, but the | within 3 meters (approximately |
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| subject was | 9 feet) of the camera when you |
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| too far away. | take the picture. |
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| A light shone | Use the Flash On setting to |
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| behind the | brighten the subject when there |
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| subject. | is a bright light such as the sun |
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| or a window behind your |
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| subject. |
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| Your finger | Be sure to move your fingers |
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| blocked the | away from the flash when you |
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| flash. | take a picture. |
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My image is | The flash | Change the flash setting to | |
too bright. | provided too | Flash Off. | |
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| much light. |
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| A natural or | Try taking the picture from a |
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| artificial | different angle. Avoid pointing |
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| source other | the camera directly toward a |
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| than the flash | bright light or reflective surface |
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| provided too | on a sunny day. If there is light |
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| much light. | behind your subject, use the |
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| Flash On setting. |
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| You were too | Move back from the subject or |
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| close to the | set the flash to Flash Off and |
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| subject to use | take the picture again. |
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| the flash. |
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