Problem | Possible cause | Solution | |
When I | The camera is | Turn on the camera. | |
connect the | turned off. |
| |
camera to my |
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| The cable is | Make sure that the cable is | |
computer, the | not connected | firmly connected at both ends. | |
software says | correctly. |
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it cannot find |
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| The camera is | Connect the camera directly to | |
the camera. | connected to | a USB port on the computer. | |
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| ||
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| the computer |
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| through a USB |
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| hub and your |
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| USB hub is not |
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| compatible |
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| with the |
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| camera. |
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| |
When I | The USB | Change the USB Configuration | |
connect the | Configuration | setting to Disk Drive. | |
camera to a | setting is not |
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Macintosh | set to Disk |
| |
computer, I | Drive. |
| |
do not get a |
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Disk Drive |
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| |
icon on my |
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| |
desktop. |
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44 | hp photosmart 120 user’s manual |