Before you call
Review troubleshooting tips.
Have the following information ready before you call:
zserial number (found on the bottom of your camera)
zproduct name
zdate of purchase
Hardware Repair Services
If you think your camera needs repair, first call the Customer Support Center, which can help determine if service is required and direct you to a service site. Otherwise, contact the store where you purchased the product. Or, visit
Service is free of charge during the warranty period. Beyond the warranty period, service will be charged.
Obtaining support in the United States
Free telephone support for 90 days
Within 90 days of your purchase, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply.
Call (1) (208)
Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, or 9 am to 4 pm Saturday.
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