Manuals / HP / Computer Equipment / Laptop

HP 13-a051nr x360, 13-a041ca x360 Downloading HP PC Hardware Diagnostics Uefi to a USB device

Models: 13-a048ca x360 13-a040ca x360 13z-a000 x360 13-a091nr x360 13-a001xx x360 13-a010dx x360 13-a010nr x360 13-a081nr x360 13-a050ca x360 13-a058ca x360 13-a041ca x360 13-a051xx x360 13-a012dx x360 13-a012cl x360 13-a051nr x360 13-a019wm x360 13-a072nr x360 13-a013cl x360

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outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

To start HP PC Hardware Diagnostics UEFI:

1.Turn on or restart the computer, quickly press esc, and then press f2.

The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 58.

b.Hard drive

c.BIOS

2.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

1.Go to http://www.hp.com.

2.Point to Support, located at the top of the page, and then click Download Drivers.

3.In the text box, enter the product name, and then click Go.

– or –

Click Find Now to let HP automatically detect your product.

4.Select your computer model, and then select your operating system.

5.In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

58 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

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HP 13-a051nr x360, 13-a041ca x360, 13-a040ca x360, 13z-a000 x360 Downloading HP PC Hardware Diagnostics Uefi to a USB device

Contents

User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Connecting to a local area network LAN Using Windows shortcut keys Using the hot keys Input power Operating environment Best practices Starting rightVisit the HP Apps Store Fun things to doPage Resource Contents More HP resourcesResource Locating hardware Getting to know your computerFinding your hardware and software information Locating softwareRight side Component DescriptionLeft side Connector that supports both audio-out headphone Display Tablet mode Display modesMode Top TouchPadLights Buttons and speakers Keys Fn keyBottom LabelsComponent Using the wireless controls Connecting to a networkConnecting to a wireless network Using the wireless buttonSharing data and drives and accessing software Using a WlanUsing an Internet service provider Setting up a Wlan Configuring a wireless routerProtecting your Wlan Using Bluetooth wireless devices select models only Connecting to a WlanConnecting to a wired network Connecting to a local area network LANEnjoying entertainment features Multimedia featuresHP Support Assistant app Connecting speakers Using the webcamUsing audio Connecting headphones and microphonesUsing video Testing your audio featuresConnecting video devices by using an Hdmi cable Setting up Hdmi audio Page Using the TouchPad and gestures Navigating the screenTapping Scrolling Finger pinch zoomFinger click RotatingEdge swipes Right-edge swipe Left-edge swipeUsing touch screen gestures Top-edge swipeOne-finger slide Tapping Finger pinch zoom Edge swipes Using the action keys Using the keyboard and mouseUsing the keys Top-edge swipe and bottom-edge swipeUsing Windows shortcut keys Icon Key DescriptionUsing the hot keys Managing power Initiating Sleep and HibernationSetting password protection on wakeup Manually initiating and exiting SleepFactory-sealed battery Using the power meter and power settingsRunning on battery power Finding battery informationRunning on external AC power Identifying low battery levelsResolving a low battery level Troubleshooting power problems HP CoolSense Shutting down turning off the computerPage Maintaining your computer Using HP 3D DriveGuard select models onlyUsing Disk Defragmenter Improving performanceCleaning your computer Using Disk CleanupUpdating programs and drivers Cleaning the sides or cover Cleaning proceduresCleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mousePage Using passwords Computer risk Security featureSecuring your computer and information Setting Setup Utility Bios passwords Using Internet security softwareSetting Windows passwords Password FunctionUsing firewall software Installing software updatesUsing antivirus software Installing critical security updatesSecuring your wireless network Using an optional security cable lockBacking up your software applications and information Starting Setup Utility Bios Updating the BiosDetermining the Bios version Using HP PC Hardware Diagnostics Uefi Downloading a Bios updateDownloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentBacking up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media Restore and recovery Recovering using HP Recovery Manager Using the HP Recovery partition select models onlyWhat you need to know Removing the HP Recovery partition select models only Using HP Recovery media to recoverChanging the computer boot order Specifications Input powerOperating environment Electrostatic Discharge Symbols/Numerics IndexJacks