Light behavior

Cause and Solution

 

 

One Cartridge light is on (not blinking).

An “on” Cartridge light indicates that the corresponding ink

 

cartridge still has the tape on, is low on ink, is missing, or is

 

counterfeit.

 

● If the pink tape is still on the ink cartridge, remove it.

 

● If the ink cartridge is low on ink, replace the ink

 

cartridge when print quality is no longer acceptable. For

 

more information, see Replace ink cartridges

 

on page 39.

 

● If one of ink cartridges is missing, the printer enters to

 

the single-cartridge mode automatically. To exit the

 

single-cartridge mode, insert the corresponding ink

 

cartridge. For more information, see Use single-

 

cartridge mode on page 41.

 

● If the ink cartridge is counterfeit, replace the

 

corresponding ink cartridge with an original HP ink

 

cartridge, or press any button, except the Cancel

 

button, to resume printing.

 

 

Both Cartridge lights are on (not blinking).

Both ink cartridges are low on ink.

 

● Replace both ink cartridges when print quality is no

 

longer acceptable. For more information, see Replace

 

ink cartridges on page 39.

 

 

One Cartridge light is blinking.

A “blinking” Cartridge light indicates that the corresponding

 

ink cartridge is not installed correctly, is incompatible, or is

 

very low on ink.

 

● If the ink cartridge is not installed correctly, reinsert the

 

ink cartridge.

 

● If the ink cartridge is incompatible, replace it with a

 

compatible ink cartridge.

 

● If the ink cartridge is very low on ink, press any button,

 

except the Cancel button, to resume printing, and

 

replace the corresponding ink cartridge when print

 

quality is no longer acceptable.

 

 

ENWW

Status light 7