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HP W2448H/HC, 2229H, W2558HC, W2228H manual Troubleshooting, Solving Common Problems

Models: 2229H W2448H/HC W2228H W2558HC

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions:

Problem

Solution

 

 

Power LED is not on.

Make sure the Power button is on, and the power cord is properly connected to a grounded

 

power outlet and to the monitor.

 

Select Management in the OSD menu, and then select Bezel Power LED. Check if the

 

Bezel Power LED option is set to Off and, if so, set to On mode.

 

 

Screen is blank.

Connect the power cord. Turn on the power.

 

Connect the video cable properly. See “Setting Up the Monitor” for more information.

 

Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.

 

 

Screen is black or displaying

Check if your monitor and computer support HDCP.

at a lower resolution while

Refer to High-Content Digital Bandwidth Protection or http://www.hp.com/support

displaying high-definition

 

(HD) content.

 

 

 

Image appears blurred,

Press the Auto/Select button on the monitor front panel. If this does not correct the image, press

indistinct, or too dark.

the Menu button to open the OSD menu, and adjust the brightness and contrast scales.

 

 

Image is not centered.

Press the Menu button to access the OSD menu. Select Image Control, and then select

 

Horizontal Position or Vertical Position to adjust the position of the image.

 

 

“Check Video Cable”

Connect the monitor VGA signal cable to the VGA connector on the computer, or connect the

appears on screen.

DVI-D signal cable to the DVI connector on the computer. Be sure that the computer power is off

 

while connecting the video cable.

 

 

“Input Signal Out of Range”

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see

appears on screen.

the table in “Preset Video and High-Definition Modes” in Appendix B). Restart your computer,

 

so that the new settings take effect.

 

 

Picture is fuzzy and has

Adjust the contrast and brightness controls.

ghosting, shadowing

Make sure that you are not using an extension cable or switch box. We recommend plugging

problem.

the monitor directly into the graphic card output connector on the back of your computer.

 

 

For VGA input, the auto-adjustment feature might fix this problem.

 

 

Unable to set the monitor to

Make sure the graphics card supports the optimal resolution.

the optimal resolution.

Make sure the latest supported driver is installed for the graphics card. For HP and Compaq

 

systems, you can download the latest graphics driver for your system from:

 

www.hp.com/support. For other systems, refer to the Web site for your graphics card.

 

 

Using HDMI connection,

Ensure HDMI audio is selected as the main audio output in the operating system. To do so, click

unable to hear audio.

Windows Vista start button , and then click Control Panel. Click Sound, and in the

 

Playback tab, ensure the check mark is next to the HDMI output, and click OK.

 

 

User’s Guide

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HP W2448H/HC, 2229H, W2558HC, W2228H manual Troubleshooting, Solving Common Problems
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2229H, W2448H/HC, W2228H, W2558HC specifications

The HP W2558HC, W2228H, W2448H/HC, and W2229H are a series of versatile monitors that cater to both business and personal uses, offering a blend of performance, image quality, and technological advancements. Each model is designed with features that enhance the viewing experience, making them suitable for a variety of tasks ranging from everyday computing to specialized graphical applications.

The HP W2558HC is recognized for its impressive 25-inch display, which delivers vibrant colors and sharp images. It boasts a resolution of 1920x1080 pixels, allowing users to enjoy full HD content with clarity. The monitor employs advanced LED backlighting technology, which not only enhances brightness but also improves energy efficiency. Additionally, it supports multiple connectivity options, including HDMI and VGA, making it easy to connect to various devices such as laptops, gaming consoles, and desktop PCs.

The W2228H is a 21.5-inch monitor that caters to users seeking a compact yet effective display solution. It offers similar HD resolution and LED technology, ensuring that images remain crisp and clear. Its slim design makes it an excellent choice for smaller workspaces, while also providing a good balance of performance and cost. The monitor is designed with VGA and DVI inputs, giving users flexibility in how they connect their devices.

The HP W2448H/HC is an impressive 24-inch display that redefines user experience with its high-definition visuals. It features an 1920x1200 resolution, offering more vertical pixels than standard full HD monitors, which enhances productivity for users dealing with spreadsheets and documents. Its ergonomic stand allows for adjustable height, tilt, and pivot, promoting comfortable viewing angles during extended usage. The monitor is also equipped with dual-link DVI-D and HDMI ports for seamless connectivity.

Finally, the HP 2229H combines performance and affordability into a 21.5-inch screen that delivers excellent value for everyday computing tasks. With a native resolution of 1920x1080 and quick response times, it is well-suited for both work and entertainment. The monitor features RGB and HDMI connections, ensuring compatibility with a wide range of devices.

In summary, these HP monitors bring together cutting-edge technology and practical features that enhance any workspace. They are built to deliver exceptional image quality, diverse connectivity options, and ergonomic adjustments, making them ideal for users who demand performance without sacrificing comfort or style.