uninstall the software
The Uninstall option of the setup program allows you to remove the scanning software from your computer.
1Click Start, point to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
2Click Add/Remove Programs, and then select the HP Photo & Imaging software.3Click Change (or Add/Remove, depending on your version of Windows).4Follow the instructions on the computer screen, and then click Remove.
1Unplug the scanner and restart the computer. (If you do not unplug the scanner and restart the computer before you uninstall the software, some files are not removed from your computer during uninstallation.)
2Insert the HP Photo & Imaging
4When the main installation dialog box appears, select Uninstall from the
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installation problems - hp scanjet 2300c or 3500c series