HP 3000 Sheet-feed 2 Product care and support, User Guide, Cleaning and maintenance, Installation troubleshooting, Getting assistance

2 Product care and support

This section describes the options for product support.

User Guide

The scanner User Guide is the primary source for scanner information. It provides information about using, maintaining, and troubleshooting the scanner.

To open the User Guide, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 3000, and then click User Guide.

If your software is not installed yet, insert the HP CD and click the View or Print Guides button.

Cleaning and maintenance

Occasional cleaning of the scanner helps ensure higher-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.

For in-depth instructions about maintaining the scanner, see the scanner User Guide.

Installation troubleshooting

For installation troubleshooting, see the scanner User Guide.

Getting assistance

For detailed information about HP support offerings, see the scanner User Guide or go to www.hp.com/support.

6 HP Scanjet 3000 Scanner