Chapter 8: Troubleshooting

Problems and solutions

If you have a problem using your HP PhotoSmart 315 digital camera, review this section first. If you cannot find the solution to your problem here, see “Getting assistance” on page 88 for information on contacting HP Customer Care.

Problem

Possible cause

Solution

 

 

 

The image LCD

The LCD brightness

Adjust the LCD brightness setting (see “Setting the image

display is too

setting is too low or high

LCD brightness” on page 50).

bright or too

for the ambient light.

 

dim.

 

 

 

 

 

The wrong

The batteries were dead

Replace the batteries (see “Replacing batteries” on

date and/or

or were removed from the

page 75) and then reset the date and time using the

time is

camera for more than 15

camera menus (see “Setting the date and time” on

displayed.

minutes.

page 51). To avoid losing date and time information,

 

 

replace low batteries promptly.

 

 

 

www.hp.com/photosmart

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