chapter 5

5Contact the HP Customer Care Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information:

the scanner’s model number (located on the scanner’s lid)

the scanner’s serial number (located on the bottom of the scanner)

the computer’s operating system

the version of the scanner software (located on the scanner’s CD label)

messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change without notice.

Telephone support is free from the date of purchase for the period specified unless otherwise noted.

Locations

Free phone support period

 

 

Africa

30 days

 

 

Asia Pacific

1 year

 

 

Canada

90 days

 

 

Europe

1 year

 

 

Latin America

90 days

 

 

Middle East

30 days

 

 

United States

90 days

 

 

phone support in the United States

Support is available both during and after the warranty period.

Within the period of your warranty, telephone support is provided free of charge. Call (208) 323-2551. If this is a long-distance call for you, long-distance charges will apply.

U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice).

After the warranty period, call (208) 323-2551. Charges are $25.00 U.S. per issue, and are charged to your credit card. If you think your HP product needs service, call HP Customer Care Center, which can help determine if service is required.

21

hp scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners

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HP 3690, 3670 manual Locations Free phone support period, Phone support in the United States

3670, 3690 specifications

The HP 3690 and HP 3670 models are multifunctional printers designed to cater to both home and office needs, offering high-quality printing, scanning, and copying capabilities. These devices embody HP's commitment to technological innovation, efficiency, and user-friendly operation.

One of the standout features of the HP 3690 and 3670 is their compact design, making them suitable for environments where space is at a premium. Both models boast a sleek appearance, ensuring they blend seamlessly into any workspace. Moreover, these printers are designed for easy setup and straightforward operation, making them accessible for users of all experience levels.

Printing quality is a hallmark of the HP series, with both models providing vibrant color output and crisp text documents. They utilize HP’s advanced inkjet technology, which delivers professional-quality prints with a high resolution. This is especially beneficial for users needing to produce marketing materials or detailed documents. Additionally, both printers support an array of paper sizes and types, enhancing versatility for various printing tasks.

The scanning and copying functions are also top-notch, featuring flatbed scanners that provide clear and accurate reproductions of documents and images. The devices include automatic document feeders (ADF), allowing users to scan or copy multiple pages with ease, thus boosting productivity.

In terms of connectivity, the HP 3690 and 3670 are equipped with both USB and wireless capabilities. This means they can easily connect to computers, laptops, and mobile devices, enabling users to print directly from their smartphones or tablets via HP’s mobile printing solutions. Such connectivity features are essential in today's fast-paced digital environment.

Energy efficiency is another critical characteristic of these models. With HP's commitment to sustainability, both printers meet ENERGY STAR qualifications, helping users reduce their ecological footprint without compromising on performance.

Overall, the HP 3690 and 3670 are prime examples of multifunction printers that combine functionality, quality, and modern technology, making them ideal for a wide range of users, from busy professionals to families. Whether it is for printing, scanning, or copying, these devices deliver reliable performance, ensuring that users can accomplish their tasks effectively and efficiently.