HP Deskjet 3740 series printer

10 Troubleshooting

Printer is not printing

Paper jam

Paper problems

Print quality is poor

Document is misprinted

Photos are not printing correctly

Borderless printing problems

Error messages

Power light is flashing

Document prints slowly

If you continue to have problems

10.1 Printer is not printing

Verify the following

The printer is connected to the power source.

The cable connections are secure.

The printer is turned on.

The print cartridges are correctly installed.

The paper or other media is correctly loaded in the paper tray.

The printer cover is closed.

The rear access door is attached.

Check the power light

If the Power light is flashing, there might exist an error.

See Power light is flashing for more information.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Use one of these methods for solving the conflict:

Attach the printer USB cable directly to your computer.

When printing, do not use other USB devices that are attached to the hub.

52

Page 52
Image 52
HP 3748 manual Troubleshooting, Printer is not printing, Verify the following, Check the power light