HP 40 SCSI manual Service and Support, HP Care Pack, and Warranty Information

QuickSpecs

HP StorageWorks DAT Drives

Service and Support, HP Care Pack, and Warranty Information

Supporting your Adaptive HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and

Enterprise journey quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.

Warranty and Services Included with the HP StorageWorks DAT Products

Hewlett-Packard provides a 1-year, next-day, parts exchange, limited warranty, for the StorageWorks DAT 24 USB Tape Drive, plus 9x5 phone support for the duration of the warranty.

For more information about HP's Global Limited Warranty and Technical Support, visit: ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf

Hewlett-Packard provides a 3-year, next-day, parts exchange, limited warranty, for all other StorageWorks DAT Tape Drives, plus 9x5 phone--support for the duration of the warranty.

For more information about HP's Global Limited Warranty and Technical Support, visit: ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf

HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

Why purchase an HP Your standard warranty protects against product defects. HP Care Pack Services help you guard against

Care Pack service? unplanned downtime, which can reduce your productivity and profitability. These convenient service packages:

Protect your investment in HP products

Provide consistent, predictable levels of support across your entire department or business

Ease budget planning with fixed-cost support that includes parts and labor

Give you direct access to proven technical and problem-solving expertise

Offer a choice of response-time and repair-time commitments

Deliver prompt, measurable results

Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

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