QuickSpecs
HP StorageWorks DAT Drives
Service and Support, HP Care Pack, and Warranty Information
Recommended | In order to maximize ROI and product uptime, and minimize the cost of ownership, Hewlett Packard |
Services | recommends: |
| 3 years 24 x 7 Hardware Support |
Guards against downtime, which reduces productivity and profitability
Eases budget planning with
Direct access to proven technical and
3 years 24 x 7 Software Support
Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software defects
Expedite problem resolution through
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected
Take advantage of subscription savings on software updates
Keep your license compliancy
Available HP Care Pack Extend your product warranty with a wide choice of
Services
HP Care Pack services are sold by HP and HP authorized enterprise and commercial resellers. Services for customers purchasing via direct and enterprise resellers are quoted using HP order configuration tools. Additional information about HP Care Pack service features and benefits is available at http://www.hp.com/hps/carepack/services/.
Key for HP Care Pack service availability in the table below:
E = Service available for customers purchasing direct and via enterprise resellers
C = Service available for customers purchasing via commercial resellers
N/A = Service not applicable
HP Care Pack Services Deployment and Per Event Services
HP Installation
HP Installation & Startup
HP Implementation
Service Available
E/C
N/A
N/A
For more information about deployment and per event services for HP storage products, visit http://www.hp.com/hps/storage/.
DA - 11883 Worldwide — Version 15 — March 20, 2006 | Page 14 |
