Troubleshooting
Other Printing Problems
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| Problem | Action |
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| An image is printed on the reverse side of the | Set the paper upside down. |
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| paper. |
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| Multiple pages are fed through the printer at | Remove all the paper from the tray and fan |
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| once. | them gently. |
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| Paper misfeeds occur frequently. | Check the paper size settings. Use the recom- |
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| mended paper. Avoid using curled, folded or |
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| wrinkled paper, perforated paper, or glossy |
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| paper. |
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| An control panel error message stays on after | A paper misfeed message will remain until the |
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| removing the misfed paper. | front cover is opened and then closed. Open |
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| the front cover and close it. |
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| It takes a long time for the printer to start | The machine might be in Energy Saver mode |
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| printing. | or Low Power mode, which requires more |
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| time for warming up and resuming the print |
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| job. If you can't wait, change the settings of |
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| Low Power. Shift Time and Low Power Timer. |
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| It takes too much time to complete the print | The data is so large or complex that it takes |
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| job. | time to process it. |
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| If the Data In indicator is blinking, the data |
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| processing is being done. |
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| Just wait until it is finished. |
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| Windows 95/98/Me, Windows 2000, Win- | If the printer is not connected to a network, |
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| dows XP, Windows NT 4.0 : | specify which options you have installed us- |
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| The computer does not recognize the installed | ing the printer driver. |
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| printer options. | See the HELP file of the printer driver. |
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