APPENDIX F - Printer Selftest Pages
The following three functions allow you to print out information about your printing system configuration. These pages can be selected via printer panel (Item: INFORMATION MENU).
Note:
The information for the configuration page are recorded at
Configuration Page
This page will be printed via printer panel (INFORMATION MENU - PRINT CONFIGURATION). Of particular interest are the indications under Paper Trays and Options where you can see:
Paper Trays and Options
- PH Controller (Revision) PHC
- Device 1:TOWERTRAY option with configuration, Firmware Revision of Option PCB/Logic PCB, installed trays [size code*] and tray capacity *[size codes]: A4=1 , US Letter=2 , US Legal=3
Event Log
-Shows the last 3 errors incl. TowerTray errors.
TF Error Codes 13.11.xx | 1** | 2** | 3** | 4** |
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TowerTray Motor blocked | 15 (21) | 16 (22) | 17 (23) | 18 (24) |
TowerTray Paper Jam | 1F (31) | 20 (32) | 21 (33) | 22 (34) |
Tray opended while feeding | 29 (41) | 2A (42) | 2B (43) | 2C (44) |
Printer Jam | 33 (51) | 34 (52) | 35 (53) | 36 (54) |
** Number of TowerTray tray (not printer tray) which feed the last sheet
Paper path test page
Values für
The Menu Map page can be selected via printer panel (INFORMATION MENU - PRINT MENU MAP). This page is showing the different paper sources and its allocated Media Types.
PAPER HANDLING MENU
showing paper sources (trays) with the allocated Media Types, e.g. Tray 4 TYPE = LETTERHEAD
Event Log Page
Via printer panel (INFORMATION MENU - PRINT EVENT LOG) you can print the Event Log Page showing the last 50 system errors including an error code for identification. Very helpful for diagnosing purposes!
TowerTray error codes: | HP LJ |
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| 13.11.xx | TowerTray Error |
| 13.11.xx |
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| xx = see in above event log chart |
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Note:
Whenever calling for service, please make sure to have these information pages at hand (configuration page, event log page and the serial no. of your TowerTray unit).
Manual 0545 | 26 | TowerTrayTM for the HP LaserJet 4200 / 4300 / 4250 / 4350 |
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