(continued)

 

Cable type

Action

USB cable

The USB cable is connected between the scanner and the

 

computer.

 

● Use the cable that was included with the scanner.

 

Another USB cable might not be compatible with the

 

scanner.

 

● Ensure that the USB cable is securely connected

 

between the scanner and the computer.

 

For additional USB troubleshooting information, see

 

www.hp.com/support, select your country/region, and then

 

use the search tool to find USB troubleshooting topics.

TMA cable

The TMA cable is connected between the TMA in the scanner

 

lid and the scanner base.

 

Ensure the cable is securely connected in the back of the

 

scanner.

Scanner initialization or hardware problems

This section contains solutions for initialization and hardware problems.

Reset the scanner

If you receive an error message similar to “Scanner initialization failed” or “Scanner not found” when trying to use the scanner, use the following procedure:

1.Close the HP Image Zone software, if it is open.

2.Disconnect the cable that connects the scanner to the computer.

3.Turn the computer off, wait 60 seconds, and then turn the computer on again.

4.Reconnect the cable that connects the computer and the scanner (use a different USB port on the computer if possible).

●Make sure that the USB cable is connected to the back of the scanner correctly. The USB symbol on the end of the cable (the connector) should be facing up. When connected correctly, the USB connector will feel slightly loose. When connected incorrectly, the USB plug will feel overly tight.

●Try connecting the USB cable to a different USB port on your computer.

Test the scanner hardware

If you think that the scanner has a hardware problem, verify that the cables are firmly connected to the scanner, the computer, and the power source. If the cables are correctly connected, verify that the scanner is turned on, and then test the scanner by using the following procedure:

1.Disconnect the USB cable and power cable from the scanner.

2.Reconnect the USB cable and power cable to the scanner.

User's Manual

13

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HP 4370 manual Scanner initialization or hardware problems, Reset the scanner, Test the scanner hardware
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4370 specifications

The HP 4370 is an all-in-one printer that has garnered attention for its impressive blend of features, performance, and cost-effectiveness. Designed for home and small office use, this printer epitomizes versatility, allowing users to print, scan, copy, and even fax documents with ease.

One of the standout features of the HP 4370 is its robust printing capabilities. It utilizes HP's advanced thermal inkjet technology, which ensures sharp text and vibrant colors in printouts. This printer can deliver resolutions up to 4800 x 1200 optimally colored dpi, producing photos that rival those produced by professional photo labs. With fast printing speeds, it can print up to 30 pages per minute in black and white and around 25 pages per minute in color, making it suitable for both occasional and heavy workloads.

The versatility of the HP 4370 extends to its scanning function. It employs a flatbed scanner, accommodating various document sizes and types. Whether scanning photos or multi-page documents, the 4370 scans with high quality, enabling users to digitize their physical items seamlessly. The scanner can achieve optical resolutions up to 1200 x 1200 dpi, ensuring that even the finest details are captured accurately.

Another significant characteristic of the HP 4370 is its multifunctional capabilities, which include copying and faxing. Users can easily make duplicates of documents without needing a separate copier, saving both time and space. The inclusion of fax features adds another layer of functionality, allowing users to send and receive faxes directly from the device.

Connectivity is an essential aspect, and the HP 4370 does not disappoint. It offers USB connectivity, allowing easy connections to computers and other devices. Additionally, wireless options enable users to print from various smartphones, tablets, and laptops, enhancing convenience in modern work environments.

The HP 4370 is also designed with user-friendliness in mind. Its intuitive control panel and LCD display provide easy navigation through menus and settings. The all-in-one cartridge design simplifies cartridge replacement and minimizes maintenance efforts, making this printer approachable for all skill levels.

In summary, the HP 4370 stands out as a reliable all-in-one printer with advanced printing and scanning technologies, impressive print quality, and essential multifunctional capabilities. Its user-friendly design, fast printing speeds, and versatile connectivity options make it an excellent choice for home and small office users seeking efficiency and convenience in their printing tasks.
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