PSG to HP Software Delivery Guide
September 2, 2009
Definitions
Name |
| Description |
|
|
|
CAE |
| Client Automation Enterprise |
|
|
|
CAS |
| Client Automation Standard |
|
|
|
DSO |
| Desktop Solutions |
|
|
|
HPSW |
| Hewlett Packard Software |
|
|
|
PSG |
| Personal Systems Group |
|
|
|
RALF |
| Registration and Agent Loading Facility |
|
|
|
Sparks |
| Support Process and Resolution Knowledge System |
|
|
|
SSO |
| Software Support Online |
|
|
|
WFM |
| Workflow Manager |
|
|
|
|
|
|
|
|
|
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