PSG to HP Software Delivery Guide

September 2, 2009

www.hp.com/go/client. Additional help on how to get or install HP Client Automation or RALF should be routed to HP Software support.

9.Has the customer removed any of the default firewall settings in the HP image or used their own custom image with a firewall? RALF and HP Client Automation need the following need files to not be blocked by a firewall.

 

Executable

File Extension

Using port(s)

Application

Nvdkit

.exe

3463 (TCP)

HP CAE,CAS

Radconct

.exe

none

HP CAE

 

Radpinit

.exe

none

HP CAE

 

Radexecd

.exe

3465 (TCP)

HP CAE

Radstgrq

.exe

none

HP CAE

 

Radsched

.exe

none

HP CAE

 

Radgetproxy

.exe

none

HP CAE

 

Radntfyc

.exe

none

HP CAE

 

Radidgrp

.exe

None

HP CAE

 

Ralf

.exe

3465 (TCP)

HP CAE

radreqst

.exe

none

HP CAE

 

radcrecv

.exe

9100 (UDP)

HP CAE

10.Turn the call over to HP Software support after hardware issues with the thin client, 3rd party issues and infrastructure issues (i.e. network down) are ruled out

Process Overview

Support instructions

WFM to Sparks case routing

Flow Chart

Support instructions

Customers will receive a Welcome Letter that contains how to obtain a contract it. The Website/Software Support online (SSO) is located at http://managementsoftware.hp.com/support and the following are also available: knowledge base, manuals and patches.

The phone numbers contact list is located at http://support.openview.hp.com/contact_list.jsp. Please note that direct connect is available in AMX only.

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HP 4410t Mobile manual Process Overview, Executable File Extension Using ports Application, Support instructions

4410t Mobile specifications

The HP 4410t Mobile is a versatile mobile workstation designed to meet the demands of professionals who require both power and portability. It combines a sleek design with robust performance capabilities, making it an ideal choice for users who need reliable computing on the go.

At the heart of the HP 4410t is its powerful Intel Core processor. Available in various configurations, this processor ensures smooth multitasking and efficient performance. With options for different generations, users can select a model that best fits their computing requirements. The laptop's memory capacity can be expanded, allowing for more applications to run simultaneously, which is a crucial feature for professionals in design, engineering, and technical fields.

The display of the HP 4410t is another standout feature. It boasts a 14-inch HD display that provides crisp visuals and vibrant colors, making it ideal for design work and presentations. The anti-glare technology ensures that users can work comfortably even in brightly lit environments. This feature is particularly beneficial for professionals who spend extended hours in front of their screens.

In terms of storage, the HP 4410t offers a range of options, including solid-state drives (SSDs) that provide faster data access speeds compared to traditional hard drives. This enhances the overall responsiveness of the system, allowing users to boot up quickly and load applications with minimal delay.

Connectivity is also a strong point for the HP 4410t. It includes multiple USB ports, including USB 3.0 for high-speed device connections, HDMI for video output, and Ethernet for wired networking. This range of ports ensures that users can connect to various peripherals and networks seamlessly.

The HP 4410t is built with durability in mind. It features a robust chassis designed to withstand the rigors of mobile use. The spill-resistant keyboard and reinforced hinges are testament to its longevity and reliability.

Moreover, security is a priority in the HP 4410t. It comes equipped with features such as a fingerprint reader and advanced encryption options, ensuring that sensitive data remains protected.

Finally, the mobility of the HP 4410t is enhanced by its lightweight design and long battery life, making it an excellent choice for professionals who are frequently on the move. In summary, the HP 4410t Mobile combines power, performance, and portability, making it a reliable workstation for anyone needing high-performance computing while on the go.