HP 5000C/CT manual Password Decode Policy

Password Decode Policy

The password descramble programs for the HP OmniBook PCs are protected as HP Company Private information. They may not be copied, backed-up, printed or distributed. There are only six official copies of each program.

In addition to protecting the program itself, it's use is also controlled. Hewlett- Packard and authorized support providers must ensure with written evidence that the OmniBook that is being "descrambled" is actually in the hands of the unit's actual and current owner. This requires a sales receipt showing the unit serial number and owner's name, or a written statement from the owner attesting that they are the owner of the unit. The statement can be a FAX copy of the document. The fact that the unit is in the hands of an HP representative on the behalf of the customer is not evidence of ownership. In addition, HP will not descramble a unit for any non-owner, even if it involves law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests may require a court order prior to our participation.)

Further, you must log the name, serial number and date of the running of the descramble program, and file the written backup with the log. The log and backup is subject to standard record's retention process and review.

The final issue relating to descramble of passwords is that HP cannot provide information to users that would assist them in improperly descrambling a password and opening a unit.

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