Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Table 2-11Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause

Solution

 

 

Wake-on-LAN is not enabled.

To enable Wake-on-LAN in Windows XP:

 

1.

Select Start > Control Panel.

 

2.

Double-clickNetwork Connections.

 

3.

Double-clickLocal Area Connection.

 

4.

Click Properties.

 

5.

Click Configure.

 

6.

Click the Power Management tab, then select the check

 

 

box to Allow this device to bring the computer out of

 

 

standby.

 

To enable Wake-on-LAN in Windows Vista:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Internet, select View network

 

 

status and tasks.

 

3.

In the Tasks list, select Manage network connections.

 

4.

Double-clickLocal Area Connection.

 

5.

Click the Properties button.

 

6.

Click the Configure button.

 

7.

Click the Power Management tab, then select the check

 

 

box to Allow this device to wake the computer.

 

 

 

Network driver does not detect network controller.

 

 

 

 

Cause

Solution

 

 

 

Network controller is disabled.

1.

Run Computer Setup and enable network controller.

 

2.

Enable the network controller in the operating system via

 

 

Device Manager.

 

 

Incorrect network driver.

Check the network controller documentation for the correct

 

driver or obtain the latest driver from the manufacturer’s Web

 

site.

 

 

 

 

ENWW

Solving Network Problems 31