Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

660-Display cache is detected unreliable

Integrated graphics controller display cache

Replace system board if minimal graphics

 

is not working properly and will be disabled.

degrading is an issue.

 

 

 

912-Computer Cover Has Been Removed

Computer cover was removed since last

No action required.

Since Last System Startup

system startup.

 

 

 

 

 

917-Front Audio Not Connected

Front audio harness has been detached or

Reconnect or replace front audio harness.

 

unseated from motherboard.

 

 

 

 

 

921-Front USB 1 Not Connected

Front USB harness has been detached or

Reconnect or replace front USB harness.

 

unseated from motherboard.

 

 

 

 

 

922-Front USB 1 Not Connected

Front USB harness has been detached or

Reconnect or replace front USB harness.

 

unseated from motherboard.

 

 

 

 

 

921-Device in PCI Express slot failed to

There is an incompatibility/problem with this

Try rebooting the system. If the error

initialize

device and the system or PCI Express Link

reoccurs, the device may not work with this

 

could not be retrained to an x1.

system

 

 

 

 

1151-Serial Port A Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to COM1.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 55.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1152-Serial Port B Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to COM2.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 55.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1155-Serial Port Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to same IRQ.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 55.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard drives

1.

Determine if hard drive is giving correct

Failure

have a hard drive firmware patch that will fix

 

error message. Enter Computer Setup

 

an erroneous error message.)

 

and run the Drive Protection System test

 

 

 

under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in

 

attached. For optimal performance, the SATA

ascending order. For one device, use SATA

 

0 and SATA 1 connectors must be used

0. For two devices, use SATA 0 and SATA 1.

 

before SATA 2 and SATA 3.

 

 

 

 

 

 

ENWW

POST Numeric Codes and Text Messages 49