Problem

Possible cause

Solution

The camera

The camera is

Turn on the camera, or turn it off

does not

turned off or

and then on again.

respond

has shut down.

 

when I press

 

 

The camera is

Most of the camera buttons,

a button.

connected to a

except for the ON/OFF switch,

 

 

computer.

do not respond when the camera

 

 

is connected to a computer. If they

 

 

respond, it is only to turn on the

 

 

Image Display if it is off, or, in

 

 

some cases, turn off the Image

 

 

Display if it is on.

 

 

 

 

The batteries

Replace or recharge the batteries.

 

are drained.

 

 

 

 

 

The optional

Ensure that the memory card is

 

memory card is

the proper type for your camera

 

not a supported

(see Purchasing camera

 

card or is

accessories on page 110). If the

 

corrupted.

card is the proper type, try

 

 

formatting it (see the Format

 

 

option in the Delete sub-menu on

 

 

page 52). If the card will not

 

 

format, it is probably corrupted.

 

 

Replace the memory card.

 

 

 

 

The camera

Press the Reset switch to reset the

 

has stopped

camera. See Resetting the camera

 

operating.

on page 86.

 

 

 

Chapter 7: Troubleshooting and support

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