Message

Possible cause

Solution

Card has wrong

The optional

Save any images on the

format

memory card is

card. Then re-format the

 

formatted for a

card (see the Format

 

different device

option in the Delete sub-

 

such as an MP3

menu on page 52). This

 

player.

will delete all data on the

 

 

card.

 

 

 

Unable to format

The optional

Replace the memory card.

 

memory card is

 

 

corrupted.

 

 

 

 

Card locked

The optional

Switch the locking tab on

 

memory card is

the memory card to the

 

locked.

unlocked position.

 

 

 

The card is

A locked

Either remove the card

locked. Please

memory card is

entirely (the camera will

remove the card

in the camera

use internal memory) or

from your

when Customize

unlock the card by

camera.this menu... is

switching the locking tab

 

chosen from the

on it to the unlocked

 

Share menu.

position.

 

 

 

Card is

The optional

Ensure that the memory

unreadable

memory card is

card is the proper type for

 

not a supported

your camera. (See

 

card or is

Appendix B: Specifications

 

corrupted.

on page 112.) If it is the

 

 

proper type, try formatting

 

 

it (see the Format option in

 

 

the Delete sub-menu on

 

 

page 52). If it will not

 

 

format, it is probably

 

 

corrupted. Replace the

 

 

memory card.

 

 

 

Chapter 7: Troubleshooting and support

89