Message

Possible cause

Solution

Unable to

There is no

Press the OK button on the

communicate with

connection

camera to return to the

printer

between the

Print Setup menu. Make

 

camera and

sure the cable is connected

 

printer.

between the camera or the

 

 

optional HP 8886 camera

 

 

dock and the printer. If

 

 

that does not work, turn off

 

 

the camera and

 

 

disconnect it. Turn the

 

 

printer off and then on

 

 

again. Re-connect the

 

 

camera and turn it on.

 

 

 

 

A supported

Press the OK button on the

 

printer is either

camera to return to the

 

turned off or not

Print Setup menu. Make

 

connected to the

sure the camera is

 

camera.

connected to a supported

 

 

printer and that the printer

 

 

is turned on.

 

 

 

Selected print size

The selected print

Press the OK button on the

is larger than

size is larger

camera to return to the

selected paper

than the paper

Print Setup menu. Select a

size

size in the Print

smaller print size and try

 

Setup menu.

printing again.

 

 

 

Selected paper

The selected

Press the OK button on the

size is too big for

paper size is too

camera to return to the

printer

big for the

Print Setup menu. Select a

 

printer.

smaller paper size and try

 

 

printing again.

 

 

 

Chapter 7: Troubleshooting and support

93