Messages on the computer

Message

Possible cause

Solution

Connection

The camera

Try connecting the camera

between the

might be

directly to the computer,

imaging device

connected to a

or disconnect other

and computer

computer

devices attached to the

failed

through a USB

USB hub.

 

hub.

 

 

 

 

The software

The computer

Either make room on the

cannot retrieve

needs to write

memory card or unlock it

the Share Menu

files to memory

by switching the locking

information from

during HP Instant

tab on the card to the

your camera

Share setup, but

unlocked position.

 

the optional

 

 

memory card

 

 

that is installed

 

 

in the camera is

 

 

either full or

 

 

locked.

 

 

 

 

 

The cable is not

Make sure that the cable is

 

connected

firmly connected to the

 

correctly.

computer and camera.

 

 

 

96

hp photosmart 630 series user’s manual