Finding Help & Support

Diskette (Floppy) Drive (Continued)

Symptom

Problem

Solution

 

 

 

Diskette drive light stays on.

Diskette has been improperly

Remove the diskette and reinsert it: Insert the edge with

 

inserted.

the sliding cover into the drive, face up, and push the

 

 

diskette in until it stops.

 

 

 

 

Diskette drive is damaged.

Press the Help G button on the keyboard to access

 

 

the Compaq Help & Support Center, or refer to the

 

 

Warranty and Support Guide for details.

 

 

 

Diskette drive cannot save

Diskette is full or the file is

Use another diskette or compress the file to reduce

information to the diskette.

too big.

the size.

 

 

 

 

Diskette is write-protected.

Slide the write-protection tab to the unlocked position

 

 

on the diskette.

 

 

 

 

File Save command not

When saving information to the diskette drive, verify

 

properly executed.

that you are using the correct drive letter.

 

 

 

 

Diskette is damaged.

Replace the diskette.

 

 

 

 

 

 

7–10

Getting Started

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HP 6404US, 6430NX, 6420NX, 6401RSH, 6415CL, 6400NX, 6433US, 6435CL, 6450NX, 8000T-P8654M Warranty and Support Guide for details

6475CL, 6450NX, 6435CL, 6401RSH, 6485CL specifications

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