Finding Help & Support

Open an online service event with a Compaq Support Specialist. Do you have a product warranty issue or need to contact a technical expert? Contact Compaq online for the fastest time to a solution (not available in all countries/regions). To ensure proper handling of your service event, please include your:

Product model number

Product serial number (found on a label attached to the chassis)

Date of purchase

Detailed description of your issue or question

Preparing to

Ship the Computer

If you have to ship the computer to Compaq for service, follow these guidelines when preparing it for shipment:

Back up the hard drive.

Make sure the backup media are not exposed to electrical or magnetic impulses.

Remove any diskette, CD, or DVD from the drive, and store it separately.

Insert a blank diskette (floppy) into the disk drive.

Turn off the computer and external devices. The hard drive automatically locks when the computer is turned off.

Getting Started

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HP 6450NX, 6430NX, 6420NX, 6404US, 6401RSH, 6415CL, 6400NX, 6433US, 6435CL, 8000T-P8654M, 6485CL Preparing to Ship the Computer

6475CL, 6450NX, 6435CL, 6401RSH, 6485CL specifications

The HP 6470NX, 8000T-P8654M, 6400NX, 6420NX, and 6430NX are part of HP's diverse lineup of desktops designed for various uses, from home computing to business applications. These models offer a range of features, technologies, and characteristics suited to meet the needs of different users.

The HP 6470NX is renowned for its robust performance. It is equipped with a reliable Intel processor, typically the Intel Core series, which delivers efficient multitasking capabilities. The system supports up to 16GB of RAM, allowing users to run demanding applications without a hitch. It also features integrated graphics, which is ideal for everyday tasks such as document editing and web browsing, while a dedicated GPU option may appeal to light gaming and multimedia purposes.

Moving on to the HP 8000T-P8654M, this model caters to power users seeking high performance. It provides an impressive combination of power and versatility with its Intel Core i7 processor, making it suitable for tasks that require significant computational power, such as video editing and 3D rendering. The system can support multiple storage options, including SSD and traditional HDD, enhancing both speed and storage capacity. Furthermore, this model offers robust security features, making it a popular choice in corporate environments.

The HP 6400NX is geared toward small business users. Its compact design makes it ideal for environments where space is limited. The system comes with reliable connectivity options, including various USB ports and Ethernet capabilities, ensuring efficient networking and peripheral connectivity. The inclusion of wireless options adds to its flexibility for users who prefer a clutter-free workspace.

The HP 6420NX is another strong contender designed with durability in mind. Featuring a sturdy chassis and reliable components, it is well-suited for both office and home use. It provides options for expandability, allowing users to upgrade components, such as RAM and storage, as their needs grow.

Lastly, the HP 6430NX balances performance and efficiency, perfect for users requiring a reliable machine for day-to-day tasks. With energy-efficient components, it helps reduce power consumption while maintaining a strong performance profile. The model is also designed with noise reduction technologies, ensuring a quieter work environment.

Overall, these HP models cater to diverse needs, offering a range of features and technologies that ensure reliability, performance, and efficiency across various computing tasks. Whether for home use, small business applications, or intensive computing, HP provides solutions aligned with user requirements.