HP manual 137

	Chapter 8 Troubleshooting 131
Problem	Diagnosis/Remedy
HP Jornada will not	The HP Jornada is not properly seated in the docking
establish a	cradle, the sync cable is not connected properly to
connection with	the PC or the HP Jornada, or communications are
a desktop PC.	not configured correctly. Reconnect the cable
	correctly or see Windows CE Services Help
	for more information.
Serial port does	Disconnecting from a dialup connection
not function.	established using HP dialup can cause the
	serial port to fail. Reset the serial port (see
	the procedure in the Remote Connections
	section later in this chapter).
Web pages are not	If you set up the Web service using HP dialup, the
displayed according	options you set in HP dialup determine the way
to the options you	Web pages are displayed. Options you change
set in Pocket	in Pocket Internet Explorer affect only the current
Internet Explorer.	Web session; these changes are not saved.
The HP viewer	Contacts, Calendar, and Tasks databases are very
seemsto launch	big. Limit the size of your databases by
slowly.	synchronizing only selected contacts, appointments,
	and tasks. For more information, see the
	Synchronizing selected data section in chapter 3.

Pressing the Pocket Internet Explorer hot key does not

My Handheld PC or Windows Explorer may be open. Pressing the Pocket Internet Explorer hot key will switch between any open folders (e.g., Control Panel, launch the program. My Documents, or My Handheld PC) and Pocket Internet Explorer. This is the correct behavior.

HP Jornada will	Message header is too big. If your address
not send e-mail	list exceeds 32 KB, Inbox cannot send
messages from	the message.
Inbox.
Cannot retrieve	Older messages are not being retrieved. By default,
e-mail messages,	Inbox displays only messages sent in the last
or somee-mail	3 days. Change this setting, or set Inbox to
messages are	display all messages. For more information, see
missing.	the Inbox settings section in chapter 6.