Warranty, support, and service 139

Year 2000 warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, compar- ing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the year 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP product(s) properly exchange date data. The duration of the Year 2000 warranty extends through January 31, 2001.

HP makes no representation or warranty respecting the accuracy or reliability of information about non–HP products. Such information is provided by the manufacturers of those products, and customers are urged to contact the manufacturer directly to verify Year 2000 readiness.

Customer support

If you have questions that this User Guide does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Handheld Products at the telephone numbers listed in the following table. If your HP Jornada requires service, contact Hewlett-Packard for service information, shipping instructions, and out-of-warranty service charges before you send your unit to HP for repair. In countries not listed in the table, contact your Hewlett-Packard authorized dealer or sales office.

Service

For diagnostic instructions and other service information, contact one of the technical support numbers listed. Please do not ship your unit for service without first contacting a Hewlett-Packard office. If your unit qualifies for in- warranty service, be ready to supply a dated proof of purchase.

In countries not listed in the following table, contact your Hewlett-Packard authorized dealer or sales office.

Before you contact us for help, be sure to:

1.Review the manuals whenever possible.