HP 522a (AP), 703k (AP) Help, Problem, Solution, The computer or part, Click Turn Off Computer

Problem	Solution
The computer (or part	￿ Try restarting the computer as follows:
of it) doesn’t seem to	1	Click Start on the taskbar.
be working.	2	Click Turn Off Computer.

3Click Restart.

￿If the computer shows no response to mouse or keyboard actions, reset the computer:

1Press and hold the On button until the system turns off.

2Wait a few seconds, and turn the computer back on.

Note: Using the On button to reset the system is not recommended and should be used only as a last resort.

￿It’s possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected computer startups, and the computer not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.

The monitor doesn’t	￿	Check the connection of the power cord into the monitor.
work, even though the	￿	Make sure the monitor is turned on — it has its own power button.
computer appears to.	￿	Make sure the monitor power cord is plugged into a grounded outlet. Check to see
		whether the outlet works by plugging another item into it. (If the light on the front of
		the monitor is lit, the monitor is getting power.)
	￿	Check the cable connection between the monitor and the computer. The cable
		connectors must be pushed in all the way.
	￿	Adjust the brightness and contrast controls on the monitor.
		Quick Start Guide	69

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