Nonsystem disk/NTLDR missing message.
Cause | Solution | |
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The system is trying to start from the hard drive but the hard | ▲ | Perform Drive Protection System (DPS) testing in system |
drive may have been damaged. |
| ROM. |
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System files missing or not properly installed. | 1. | Insert bootable media and restart the computer. |
| 2. | Boot to the windows installation media and select the |
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| recovery option. If only a restore kit is available, then select |
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| the File Backup Program option, and then restore the |
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| system. |
| 3. | Install system files for the appropriate operating system. |
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Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive entry in | |
| the Storage > Boot Order list. | |
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Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached to | |
configuration. | the system board dark blue SATA connector. | |
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Bootable hard drive is not listed first in the Boot Order. | Run the Computer Setup utility and select Storage > Boot Order | |
| and ensure the bootable hard drive is listed immediately under | |
| the Hard Drive entry. | |
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Computer will not boot from hard drive. |
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Cause | Solution | |
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The device is attached to a SATA port that has been hidden in | 1. | Check SATA cable connections. |
Computer Setup. | 2. | Run the Computer Setup utility and ensure Device Available |
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| is selected for the device's SATA port in Security > Device |
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| Security. |
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Boot order is not correct. | Run the Computer Setup utility and change boot sequence in | |
| Storage > Boot Order. | |
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Hard Drive's “Emulation Type” is set to “None.” (some models) | Run the Computer Setup utility and change the “Emulation Type” | |
| to “Hard Disk” in the device's details under Storage > Device | |
| Configuration. | |
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Hard drive is damaged. | Observe if the front panel Power LED is blinking RED and if any | |
| beeps are heard. See Appendix A, POST error messages | |
| on page 200 to determine possible causes for the blinking red | |
| and beep codes. | |
| See the Worldwide Limited Warranty for terms and conditions. | |
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Computer seems to be locked up. |
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Cause | Solution | |
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Program in use has stopped responding to commands. | 1. | Use the task manager to close programs that do not |
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| respond. |
| 2. | Attempt the normal Windows “Shut Down” procedure. If this |
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| fails, press the power button for four or more seconds to |
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| turn off the power. To restart the computer, press the |
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| power button again. |
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176 Chapter 8 Troubleshooting without diagnostics