Solving media card reader problems

Media card will not work in a digital camera after formatting it in Windows.

Cause

Solution

By default, Windows will format any media card with a capacity greater than 32MB with the FAT32 format. Some digital cameras use the FAT (FAT16 & FAT12) format and can not operate with a FAT32 formatted card.

Either format the media card in the digital camera or select FAT file system to format the media card in a computer with Windows.

A write-protected or locked error occurs when attempting to write to the media card.

Cause

Solution

Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/Memory Stick/ PRO card.

If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.

Can not write to the media card.

Cause

Solution

The media card is a read-only memory (ROM) card.

Check the manufacturer’s documentation included with your card to see if it writable. Refer to the previous section for a list of compatible cards.

Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/Memory Stick/ PRO card.

If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.

Unable to access data on the media card after inserting it into a slot.

Cause

Solution

The media card is not inserted properly, is inserted in the wrong slot, or is not supported.

Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly.

Do not know how to remove a media card correctly.

Cause

Solution

 

 

The computer’s software is used to safely eject the card.

In Windows 7, click Start, select Computer, right-click on the

 

corresponding drive icon, and then select Eject. Pull the card out

 

of the slot.

 

In Windows 8.1, on the Start screen, type e, and then click File

 

Explorer from the list of applications. Expand Computer, right-

 

click on the corresponding drive icon, and then select Eject. Pull

 

the card out of the slot.

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