Support is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)

3Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going to: www.hp.com/ support. You will receive a personal reply from an HP Consumer Support technician. E-mail support is available in the languages listed at that website.

4Contact your local HP dealer. If your digital camera has a hardware failure, take it to your local HP dealer for a solution. Service is free during your digital camera’s limited warranty period. After the warranty period, the dealer will quote a service charge.

5Contact HP Consumer Support for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem using the above options, call HP while you are in front of your computer and digital camera. For faster service, please be prepared to provide the following information:

The digital camera’s model number (located on the front of the camera)

The digital camera’s serial number (located on the bottom of the camera)

The computer’s operating system

Chapter 7: Troubleshooting and support

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