Standard and Optional Boards

Misc Boards

1

Webcam for use in non-touchscreen models

732510-001

 

 

 

*

Webcam for use touchscreen models

736499-001

 

 

 

2

Converter board

732493-001

 

 

 

3

AMD Radeon HD 7650A 2-GB MXM discrete graphics board

708866-001

 

 

 

4

HP WLAN 802.11 a/g/n, 2x2

701398-001

 

 

 

*

HP WLAN 802.11 a/b/g/n, 2x2

695915-001

 

 

 

5

Power button board

732490-001

 

 

 

6

Near field communication (NFC) NXP controller (use with NFC assembly

732503-001

 

kit, spare part number 732502-001)

 

*

Sensor board assembly

733486-001

 

 

 

System Boards**

 

 

 

 

*

System board for use in models without Windows 8

700624-001

 

 

 

*

System board for use in models with Windows Standard

700624-501

 

 

 

*

System board for use in models with Windows Professional

700624-601

 

 

 

*

System board for use in models with NetClone

727718-001

 

 

 

*

System board (C2) for use in models without Windows 8

739680-001

 

 

 

*

System board (C2) for use in models with Windows Standard

739680-501

 

 

 

*

System board (C2) for use in models with Windows Professional

739680-601

 

 

 

Memory Modules

 

 

 

 

*

8-GB

689374-001

 

 

 

*

4-GB

689373-001

 

 

 

*

2-GB

689372-001

 

 

 

Processors (include thermal material)

 

 

 

 

*

Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache

732507-001

 

 

 

*

Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache

732506-001

 

 

 

*

Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache

732505-001

 

 

 

*Not shown

**System boards labeled as “C2” must be replaced with “C2” system boards. If the system board is not labeled as “C2”, use the default spare part number (700624-xx1)

Diagnostic LEDs

 

 

 

 

 

 

LED

Color

LED Activity

State/Message

 

 

 

 

Power

White

On

Computer on

 

 

 

 

Power

White

1 blink every 2 seconds

Normal Suspend Mode

 

 

 

 

Power

Red

1 blink every second followed

CPU thermal shutdown

 

 

by a 2 second pause

 

Power

Red

3 blinks, 1 blink every second

Processor not installed

 

 

followed by a 2 second pause

 

Power

Red

4 blinks, 1 blink every second

Power failure (power supply overload)

 

 

followed by a 2 second pause

 

Power

Red

5 blinks, 1 blink every second

Pre-video memory error

 

 

followed by a 2 second pause

 

Power

Red

6 blinks, 1 blink every second

Pre-video graphics error

 

 

followed by a 2 second pause

 

Power

Red

7 blinks, 1 blink every second

System board failure (ROM)

 

 

followed by a 2 second pause

 

Power

Red

8 blinks, 1 blink every second

Invalid ROM based on Checksum

 

 

followed by a 2 second pause

 

Power

Red

9 blinks, 1 blink every second

System powers on but is unable to

 

 

followed by a 2 second pause

boot

Power

Red

11 blinks, 1 blink every sec-

Current processor does not support a

 

 

ond followed by a 2 second

feature previously enabled.

 

 

pause

 

Power

Red

12 blinks, 1 blink every sec-

MXM thermal shutdown

 

 

ond followed by a 2 second

 

 

 

pause

 

none

none

System does not power on

System unable to power on

 

 

and LEDs are not flashing

 

Miscellaneous Parts

1

Heat sink for use with graphics board

733488-001

 

 

 

2

Heat sink for use with the processor

733487-001

 

 

 

3

Card reader

732504-001

 

 

 

4

Fan/blower

733489-001

 

 

 

5

Speakers (left and right)

733514-001

 

 

 

6

Mylar cover (power button board)

733513-001

 

 

 

7

Optical drive latch

733509-001

 

 

 

*

HP ultraslim keyed cable lock

703372-001

 

 

 

*

Optical drive insert

733508-001

 

 

 

*

Mouse, PS2, optical

674315-001

 

 

 

*

Mouse, washable

724795-001

 

 

 

*

Mouse, wireless

674317-001

 

 

 

*

Mouse, USB, optical

674316-001

 

 

 

*

Mouse, USB, laser

674318-001

 

 

 

*

HP Business Digital Headset

642738-001

 

 

 

*

Assembly kit for non-touchscreen models without a webcam (includes

733510-001

 

webcam cover for bezel)

 

*

Assembly kit for touchscreen models without a webcam (includes web-

733511-001

 

cam cover for bezel)

 

*

Antenna kit

733499-001

 

 

 

*

NFC assembly kit (holder, cable, antenna) for use with NFC controller,

733512-001

 

spare part number 732503-001

 

*Not shown

 

 

 

Common POST Error Messages

 

 

 

 

 

Screen Message

Probable Cause

Recommended Action

101-Option ROM Error

System ROM checksum

1.

Verify ROM, reflash if required

 

error.

2.

Clear CMOS memory, reboot

 

 

3.

Replace system board

 

 

 

103-System Board

DMA, timers

1. Clear CMOS memory.

Failure

 

2.

Replace system board.

 

 

 

 

164-Memory Size Error

Incorrect memory configu-

1.

Run Setup (F10).

and

ration

2.

Check DIMMs for proper

201-Memory Error

 

 

seating, type, compatibility.

 

 

 

 

 

3.

Remove DIMMs singularly and

 

 

 

reboot to isolate faulty DIMM.

 

 

4.

Replace system board.

 

 

 

 

 

 

 

214-DIMM Configuration

Populated DIMM configura-

1.

Check DIMMs for proper

Warning

tion is not optimized

 

seating, type, compatibility.

 

 

2.

Rearrange the DIMMs so that

 

 

 

each channel has the same

 

 

 

amount of memory.

 

 

 

301-, 304-Keyboard error

Keyboard failure.

Check kybd connection or keys.

 

 

Check connector for bent or miss-

 

 

ing pins. Replace kybd. If 304,

 

 

possible system board problem.

501-Display Adapter Fail-

Graphics display controller.

1.

Reseat graphics card.

ure

 

2.

Clear CMOS.

 

 

3.

Replace graphics card.

 

 

 

 

1720-SMART Hard Drive

Hard drive is about to fail.

1.

Determine if hard drive is giving

Detects Imminent Failure

 

 

correct error message. Enter

 

 

 

Computer Setup and run the

 

 

 

Drive Protection System test

 

 

 

under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware

 

 

 

patch if applicable.

 

 

3.

Back up contents and replace

 

 

 

hard drive.

 

 

 

 

HP EliteOne 800 G1 All-in-One

723290-002

page 2

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HP 800 G1 manual Standard and Optional Boards, Diagnostic LEDs, Color LED Activity State/Message, Miscellaneous Parts
Page 1 Page 3

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.
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