Common POST Error Messages

Screen Message

Probable Cause

Recommended Action

 

 

 

101-Option ROM Error

1. System ROM

1. Verify ROM, reflash if

 

checksum error.

required

 

2. Expansion board option

2. Remove suspected card,

 

ROM checksum

reboot

 

 

3. Clear CMOS memory,

 

 

reboot

 

 

4. Replace system board

 

 

 

103-System Board

DMA, timers

1. Clear CMOS memory.

Failure

 

2. Remove expansion boards.

 

 

3. Replace system board.

 

 

 

163-Time & Date Not

Invalid time or date in

Reset the date and time under

Set

configuration memory.

Control Panel (Computer

 

RTC battery may need to

Setup can also be used). If the

 

be replaced.

problem persists, replace the

 

 

RTC battery.

164-Memory Size Error

Incorrect memory config-

1. Run Setup (F10).

and

uration

2. Check DIMMs for proper

201-Memory Error

 

seating, type, and HP

 

 

 

 

compatibility.

 

 

3. Remove DIMMs singularly

 

 

and reboot to isolate faulty

 

 

DIMM.

 

 

4. Replace system board.

 

 

 

214-DIMM Configura-

Populated DIMM configu-

Rearrange the DIMMs so that

tion Warning

ration is not optimized

each channel has the same

 

 

amount of memory.

301-, 304-Keyboard

Keyboard failure.

Check keyboard connection or

error

 

keys. Check connector for bent

 

 

of missing pins. Replace key-

 

 

board. If 304, possible system

 

 

board problem.

501-Display Adapter

Graphics display control-

1. Reseat graphics card.

Failure

ler.

2. Clear CMOS.

 

 

3. Check monitor connection.

 

 

4. Replace graphics card.

 

 

 

1720-SMART Hard

Hard drive is about to fail.

1. Determine if hard drive is

Drive Detects Immi-

 

giving correct error message.

nent Failure

 

Enter Computer Setup and

 

 

run the Drive Protection

 

 

System test under Storage >

 

 

DPS Self-test.

 

 

2. Apply hard drive firmware

 

 

patch if applicable.

 

 

3. Back up contents and

 

 

replace hard drive.

The system is violating

Improper processor

1. Replace the processor with

the thermal environ-

installed or add-in card

a 65W processor.

ment requirement.

installed in 50C mode.

2. Remove any add-in cards.

 

 

 

 

 

Diagnostic LEDs

LED

Color

LED Activity

State/Message

 

 

 

 

Power

Green

On

Computer on

 

 

 

 

Power

Green

1 blink every 2 seconds.

Normal Suspend Mode.

 

 

 

 

Power

Red

1 blink every second fol-

CPU thermal shutdown.

 

 

lowed by a 2 second pause.

 

Power

Red

3 blinks, 1 blink every sec-

Processor not installed.

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

4 blinks, 1 blink every sec-

Power failure (power supply over-

 

 

ond followed by a 2 second

load).

 

 

pause.

 

Power

Red

5 blinks, 1 blink every sec-

Pre-video memory error.

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

6 blinks, 1 blink every sec-

Pre-video graphics error.

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

7 blinks, 1 blink every sec-

System board failure (ROM).

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

8 blinks, 1 blink every sec-

Invalid ROM based on Checksum.

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

9 blinks, 1 blink every sec-

System powers on but is unable to

 

 

ond followed by a 2 second

boot.

 

 

pause.

 

Power

Red

10 blinks, 1 blink every sec-

Bad option card.

 

 

ond followed by a 2 second

 

 

 

pause.

 

Power

Red

12 blinks, 1 blink every sec-

Health timer expired.

 

 

ond followed by a 2 second

 

 

 

pause. Beeps stop after a

 

 

 

third iteration and computer

 

 

 

reboots.

 

none

none

System does not power on

System unable to power on.

 

 

and LEDs are not flashing.

 

System Setup and Boot

Access the Setup Utility during the computer boot sequence by pressing the Esc key while “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing the F10 key. If you do not press Esc at the appropriate time, you must restart the computer and again press Esc when the monitor light turns green.

Computer Setup Menu

Heading

Option/Description

 

 

 

 

 

 

File

System Information - Lists the following main system specifications:

 

Product name

System BIOS

 

 

 

 

SKU number (some models)

Chassis serial number

 

 

Processor type/speed/stepping

Asset tracking number

 

 

Cache size (L1/L2/L3)

ME firmware version

 

 

Installed memory size/speed/ch

ME Management mode

 

 

Integrated MAC Address

 

 

 

 

About - Displays copyright notice.

 

 

 

 

 

 

 

Set Time and Date - Allows you to set system time and date.

 

 

 

 

Flash System ROM - Allows you to select a drive containing a new BIOS.

 

 

 

 

Replicated Setup - Save to Rmvble Media and Restore from Rmvble Media

 

 

 

 

 

 

Default Setup

 

 

 

 

• Save Current Settings as Default

 

 

 

• Restore Factory Settings as Default

 

Apply Defaults and Exit - Applies the selected default settings and clears

 

any established passwords.

 

 

 

 

Ignore Changes and Exit - Exits Computer setup without saving changes.

 

 

 

 

Save Changes and Exit - Saves changes to system configuration or

 

default settings and exits Computer Setup.

Storage

Device Configuration - Lists all installed BIOS-controlled storage

 

devices. The following options are available:

 

• Hard Disk - Let you view drive size, model, firmware version, serial

 

 

number, connector color, SMART. Also lets you set Translation Mode

 

 

(Automatic, Bit-Shift, LBA Assisted, User, and Off).

 

• Translation parameters - Lets you specify the parameters used by

 

 

BIOS to translation disk I/O requests.

 

• Defaults Values - Lets you specify default values for Multisector

 

 

Transfers, Transfer Mode, and Translation Mode for ATA devices.

 

CD-ROM - Let you view drive size, model, firmware version, serial

 

 

number, connector color. No emulation options available.

 

 

 

 

Storage Options - Allows you to set Removable Media Boot and SATA

 

Emulation. SATA Emulation choices are AHCI or IDE.

 

DPS Self-Test - Allows you to execute self-tests on ATA hard drives.

 

 

 

 

Boot Order - Allows you to specify boot order.

 

• Shortcut to Temporarily Override Boot Order

Security

Setup Password - Allows you to set and enable the setup (Admin) password.

 

 

 

 

Power-On Password - Allows you to set and enable power-on password.

 

 

 

 

Password Options - When any password exists allows you to lock legacy

 

resources, enable/disable Setup Browse Mode, set password prompt,

 

enable/disable network server mode, specify password requirement for

 

warm boot, and set stringent passwords.

 

Device Security - Allows you to set Device Available/Device Hidden for:

 

embedded security devices, system audio, network controller, and SATA ports.

 

USB Security - Allows you to set Device Available/Device Hidden for front

 

USB ports 1-2, rear USB ports 1-4, internal USB ports 1, 2, 3, 10.

 

Slot Security - Allows you to disable the PCI Express x1 slot.

 

 

 

 

Network Boot - Enables/disables boot from OS (NIC models only).

 

 

 

 

System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial

 

number or UUID, and keyboard locale setting.

System Security (some models) - Allows you to enable/disable:

Data Execution Prevention (enable/disable)

PAVP (Blu-ray models) (disabled/min/max)

Virtualization Technology (VTx) (enable/disable)

Virtualization Technology Directed I/O (VTd) (enable/disable)

Intel TXT (LT) (enable/disable)

Embedded Security Device Support (enable/disable)

OS management of Embedded Security Device (enable/disable)

Reset of Embedded Security Device through OS (enable/disable)

 

DriveLock Security - Allows you to assign or modify a master or user

 

password for hard drives.

Power

OS Power Management - Allows you to enable/disable Runtime Power

 

Management, Idle Power Savings, Unique Sleep State Blink Rates.

 

Hardware Power Management - Allows you to enable/disable SATA bus

 

power management and S5 maximum power savings.

 

Thermal - Allows you to control minimum fan speed.

Advanced Power-On Options - Allows you to set:

POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days

POST messages - Enable/disable

Press the ESC key for Startup Menu - Enable/disable

After Power Loss - Off/on/previous state

POST Delay - None, 5, 10, 15, or 20 seconds

System Recovery Boot Support - Enable/disable

Remote Wakeup Boot Source - Remote server/local hard drive

Bypass F1 Prompt on Configuration Changes - Enable/disable

BIOS Power-On - Allows you to set the computer to turn on at a preset time.

Bus Options (some models) - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping.

Onboard Devices - Allows you to set resources for or disable on-board system devices.

Device Options - Allows you to set:

Turbo Mode - enable/disable

Num Lock State at Power-on - off/on

LVDS Panel Select - auto-select, LG, Samsung

Internal Speaker - enable/disable

NIC Option ROM Download - enable/disable

Multi-Processor - enable/disable

AMT Configuration - Allows you to set:

AMT-enable/disable functions of the embedded Management Engine (ME) such as Active Management Technology (AMT).

Unconfigure AMT/ME-unconfigure provisioned mgmt settings for AMT.

Watchdog Timer-set amount of time for a operating system and BIOS watch- dog alert to be sent if the timers are not deactivated.

HP Compaq 8200 Elite AIO

670569-001

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HP 8200 manual System Setup and Boot, DPS Self-test, Diagnostic LEDs, Color LED Activity State/Message