Diagnostics Checklist

Name: ______________________________________________________________Date:

Address: _____________________________________________________________Phone no.:

Service tag (bar code on the back of the computer):

Return Material Authorization Number (if provided by support technician):

Operating system and version: __________________________________________________________________

Peripherals:___________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

Expansion cards: _____________________________________________________________________________

_____________________________________________________________________________________________

____________________________________________________________________________________________

Are you connected to a network?

 

 

yes

 

 

 

no

 

 

 

 

 

Network, version, and network card:

Programs and versions: ________________________________________________________________________

Start-up file contents:

autoexec.bat

config.sys

____________________

_____________________

___________________________________

____________________

_____________________

___________________________________

Error message or beep code:____________________________________________________________________

Description of problem and troubleshooting procedures you performed: _______________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

A-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide

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Dell 4100/200, 4100/180 manual Diagnostics Checklist