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Dell 4100/200, 4100/180 manual Verband Deutscher Elektro

Models: 4100/200 4100/180

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Abbreviation
or Acronym	Description

tpi	tracks per inch
TSR	terminate-and-stay-resident
TV	television
UL	Underwriters Laboratories
UMB	upper memory block
UPS	uninterruptible power supply
USOC	Universal Service Ordering Code
V	volt(s)
VAC	volt(s) alternating current
VDC	volt(s) direct current
VDE	Verband Deutscher Elektro-
	techniker
VESA	Video Electronics Standards Asso-
	ciation
VGA	video graphics array
VLSI	very-large-scale integration
VRAM	video random-access memory
W	watt(s)
WH	watt-hour(s)
XMM	extended memory manager
XMS	eXtended Memory Specification
ZIF	zero insertion force

4 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide

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Dell 4100/200, 4100/180 manual Verband Deutscher Elektro

Contents

167$//$7,21$17528%/6+227,1**8 167$//$7,21$17528%/6+227,1**8 Page Safety Instructions When Working Inside the ComputerProtecting Against Electrostatic Discharge When Using the Computer System Preface About This GuideOther Documentation You May Need Notational ConventionsTypographical Conventions Examples autoexec.bat and c\windows Example del drive pathfilename /pPage Introduction Page Checking the Basics Backing Up FilesBasic Checks Is the computer wet or damaged?Checking Connections and Switches Run the system diagnostics as described in Chap- terBack Panel Features Reconnect the system to AC power Turn on the systemIs the monitor operating properly? Yes. Go to step Is the keyboard operating properly? Yes. Go to stepBoot Routine Indications Look and ListenIs the mouse or printer operating properly? System Setup Program Eisa Configuration UtilityMessages and Codes System MessagesSystem Messages Guide Speed detected is not System Beep Codes System Beep CodesDiagnostics Messages Alert Log Messages From the Dell HIP Program Dell HIP Alert Log MessagesAn ECC error has occurred in sys Scsi Hard-Disk Drive Indicator Codes Scsi Hard-Disk Drive Indicator Patterns Finding Software Solutions Installing and Configuring SoftwareUsing Software Error MessagesInput Errors Default IRQ Line AssignmentsProgram Conflicts Avoiding Interrupt Assignment ConflictsRunning the System Diagnostics Features of the System DiagnosticsWhen to Use the System Diagnostics Starting the System Diagnostics From the Main Menu, select the RUN SystemTies category How to Use the System Diagnostics System Diagnostics ScreenHow to Use the Menu Main Menu CategoriesRun SelectSubtest Run Under SubtestOptions Option ParametersPause for User Response Test Limits AboutKey-Help Tests in the System Diagnostics System Diagnostics TestsQuit System Diagnostics Tests Error Messages Why Run a RAM Test?RAM Test Group SubtestsWhy Run a System Set Test? System Set Test GroupVideo Test Group Why Run a Video Test? Why Run a Keyboard Test?Keyboard Test Group Why Run the Mouse Test? Why Run a Diskette Drives Test?Mouse Test Diskette Drives Test GroupWhy Run a Serial/Infrared Ports Test? Hard-Disk Drives Non-SCSI Test GroupSerial/Infrared Ports Test Group Why Run a Parallel Ports Test? Parallel Ports Test GroupWhy Run a Scsi Devices Test? Scsi Devices Test GroupTroubleshooting the Monitor Run the system diagnostics softwareChecking the Equipment Troubleshooting the Keyboard Troubleshooting I/O PortsTroubleshooting the Basic I/O Functions Enter the System Setup program, and checkChange the setting for the Serial Port 1, Serial Check the contents of the start-up filesTroubleshooting a Parallel Printer Troubleshooting a Serial I/O DeviceAttempt another print operation on the parallel printer Safety First-For You and the Computer Checking Inside the ComputerRemoving and Replacing the Computer Covers Removing the Computer Covers Keylocks on the Computer’s Back PanelReplacing the Computer Covers Removing the Computer CoversRemoving the Front Bezel Inside the ChassisRemove the computer covers Inside the Chassis-Front/Left Side View Troubleshooting a Wet Computer Responding to a Dell HIP Alert MessageTroubleshooting a Damaged Computer Troubleshooting the BatteryLet the computer dry for at least 24 hours Check all the board and card connections in the computerTroubleshooting Power Supply Problems Replacing a Power SupplyReseat the battery in its socket. Is the problem resolved? Replace the batteryTroubleshooting a Cooling Fan Troubleshooting Power Cable ConnectionsSlide the power supply out of the chassis see Fig- ure Check the cable connections listed in TableTroubleshooting Expansion Cards Replacing a Cooling FanReseat the expansion cards in their connectors Correct the system board’s configuration jumper settingsTroubleshooting System Memory Run the RAM Test Group in the system diagnosticsEnter the System Setup program to check Turn on the system, including any attached peripheralsTroubleshooting the Video Subsystem Reseat the DIMMs in their socketsTroubleshooting the System Board Check the system-board configuration jumpersRemove the video expansion card, and repeat steps 11 Troubleshooting the Diskette Drive Subsystem Checking the Diskette Drive SubsystemDiskette-Drive Subsystem Troubleshooting Check the diskette drive cablingRepeat steps 1 and 2, and remove all expansion cards Troubleshooting a Scsi Tape Drive Troubleshooting Scsi Hard-Disk Drives Drive Indicator Error CodesScsi Hard-Disk Drive Troubleshooting Page Installing System Board Options System Board FeaturesExpansion Cards Expansion CardsInstalling an Expansion Card Removing an Expansion CardConnect any cables that should be attached to the card Memory Upgrade Kits Dimm Installation GuidelinesAdding Memory Performing a Memory Upgrade Sample Dimm ConfigurationsInstalling DIMMs Remove the heat sink Remove the microprocessor chip from the socketInstall the microprocessor chip in the socket see Figure Unpack the new microprocessorInstalling the Microprocessor Chip Replace the microprocessor securing clipReplacing the Battery Press F2 to enter the System Setup program,Egories match the new system configuration Remove the battery 11. Battery RemovalPage Installing Drives in the External Bays External Drive Bay HardwareConnecting the Drive Before You BeginRemoving and Replacing Front-Panel Inserts Installing Scsi Devices in the External Bays Scsi Configuration InformationInstalling a Scsi Device Prepare the drive for installationAttaching Drive Rails Remove the computer covers and front bezelConfigure the controller card if necessary Prepare the tape drive and controller card for installation Page Installing Drives in the Internal Bays Installing Drives in the Internal Bays 10-1Scsi Hard-Disk Drive Configuration Removing and Installing a Scsi Hard-Disk DriveRemoving a Scsi Hard-Disk Drive Scsi Hard-Disk Drive Indicator Patterns Remove the hard-disk driveRemove the computer cover Remove the Ultra/Wide Scsi cable from the computerBackplane Configuring the Boot Device Partitioning and Formatting Scsi Hard-Disk DrivesPage Run the diagnostics for the Dell system Getting HelpTechnical Assistance Help ToolsSystem Documentation World Wide Web on the InternetHelp Tools Commercial Online Services Dell Diagnostics ProgramAutoTech Service TechFax ServiceProblems With an Order Technical Support ServiceProduct Information Automated Order-Status SystemReturning Items for Warranty Repair or Credit Dell Contact NumbersInternational Dialing Codes Dell Contact Numbers AustraliaAustria BelgiumCanada Czech RepublicDenmark FinlandFrance GermanyIreland ItalyJapan KoreaLuxembourg MalaysiaMexico NetherlandsNew Zealand NorwayPoland SingaporeSweden SwitzerlandAustin, Texas Getting Help Diagnostics Checklist Before You CallDiagnostics Checklist Appendix B Diagnostic Video Tests Text Mode Character TestVideo Memory Test Video Hardware TestCharacter Attributes Subtest 80 x Character Set Subtest 80 xCharacter Attributes Subtest 40 x Character Set Subtest 40 xText Mode Color Test Color Attributes Subtest 80 xTable B-1. Color Attributes Text Mode Pages Test Graphics Mode Test320 x 200 16-Color Graphics Mode Screen 640 x 200 16-Color Graphics Mode Screen640 x 350 16-Color Graphics Mode Screen 640 x 480 2-Color Graphics Mode ScreenColor Palettes Test Jumpers and Switches SwitchesJumpers Jumpered Unjumpered Reserved do not change Table C-2. System Board Connectors and Sockets System Board LabelsDisabling a Forgotten Password Table C-3. Scsi Backplane Board ConnectorsRemove the jumper plug from the Pswd jumper Page Abbreviations and Acronyms Der TelekommunikationDS/DD MBR Verband Deutscher Elektro