Dell 4100/180, 4100/200 manual Diagnostics Checklist, Before You Call

Appendix A

Diagnostics Checklist

Before You Call...

Keep a record of your diagnostic and troubleshooting activities by photocopying the following checklist and filling it out whenever you experience a problem with your computer system.

If you need to call Dell Computer Corporation for assis- tance, you will be able to inform the support technician of the actions you have taken to resolve the problem. If you must return a piece of hardware to Dell, include this filled-out checklist. (See Chapter 11, “Getting Help,” for information on obtaining technical assistance.)

Be sure to save the following checklist in this appendix as a master, so you can use it to make copies of the checklist as needed.

Diagnostics Checklist A-1