Dell 4100/180, 4100/200 guide

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Dell 4100/180, 4100/200 manual

Contents

167$//$7,21$17528%/6+227,1**8 167$//$7,21$17528%/6+227,1**8 Page Safety Instructions When Working Inside the ComputerProtecting Against Electrostatic Discharge When Using the Computer System About This Guide Preface Other Documentation You May Need Notational ConventionsTypographical Conventions Example del drive pathfilename /p Examples autoexec.bat and c\windowsPage Introduction Page Backing Up Files Checking the BasicsBasic Checks Is the computer wet or damaged? Run the system diagnostics as described in Chap- ter Checking Connections and Switches Back Panel Features Turn on the system Reconnect the system to AC powerIs the monitor operating properly? Yes. Go to step Is the keyboard operating properly? Yes. Go to step Boot Routine Indications Look and ListenIs the mouse or printer operating properly? Eisa Configuration Utility System Setup Program System Messages Messages and Codes System Messages Guide Speed detected is not System Beep Codes System Beep Codes Diagnostics Messages Dell HIP Alert Log Messages Alert Log Messages From the Dell HIP Program An ECC error has occurred in sys Scsi Hard-Disk Drive Indicator Codes Scsi Hard-Disk Drive Indicator Patterns Installing and Configuring Software Finding Software SolutionsUsing Software Error Messages Default IRQ Line Assignments Input ErrorsProgram Conflicts Avoiding Interrupt Assignment Conflicts Running the System Diagnostics Features of the System DiagnosticsWhen to Use the System Diagnostics Starting the System Diagnostics From the Main Menu, select the RUN SystemTies category System Diagnostics Screen How to Use the System Diagnostics Main Menu Categories How to Use the MenuRun Select Run Under Subtest Subtest Option Parameters Options Pause for User Response Test Limits AboutKey-Help Tests in the System Diagnostics System Diagnostics TestsQuit System Diagnostics Tests Why Run a RAM Test? Error MessagesRAM Test Group Subtests System Set Test Group Why Run a System Set Test? Video Test Group Why Run a Video Test? Why Run a Keyboard Test?Keyboard Test Group Why Run a Diskette Drives Test? Why Run the Mouse Test?Mouse Test Diskette Drives Test Group Why Run a Serial/Infrared Ports Test? Hard-Disk Drives Non-SCSI Test GroupSerial/Infrared Ports Test Group Parallel Ports Test Group Why Run a Parallel Ports Test? Scsi Devices Test Group Why Run a Scsi Devices Test? Troubleshooting the Monitor Run the system diagnostics softwareChecking the Equipment Troubleshooting I/O Ports Troubleshooting the Keyboard Enter the System Setup program, and check Troubleshooting the Basic I/O FunctionsChange the setting for the Serial Port 1, Serial Check the contents of the start-up files Troubleshooting a Parallel Printer Troubleshooting a Serial I/O DeviceAttempt another print operation on the parallel printer Safety First-For You and the Computer Checking Inside the ComputerRemoving and Replacing the Computer Covers Keylocks on the Computer’s Back Panel Removing the Computer Covers Removing the Computer Covers Replacing the Computer Covers Removing the Front Bezel Inside the ChassisRemove the computer covers Inside the Chassis-Front/Left Side View Responding to a Dell HIP Alert Message Troubleshooting a Wet Computer Troubleshooting the Battery Troubleshooting a Damaged ComputerLet the computer dry for at least 24 hours Check all the board and card connections in the computer Replacing a Power Supply Troubleshooting Power Supply ProblemsReseat the battery in its socket. Is the problem resolved? Replace the battery Troubleshooting Power Cable Connections Troubleshooting a Cooling FanSlide the power supply out of the chassis see Fig- ure Check the cable connections listed in Table Replacing a Cooling Fan Troubleshooting Expansion Cards Correct the system board’s configuration jumper settings Reseat the expansion cards in their connectors Run the RAM Test Group in the system diagnostics Troubleshooting System MemoryEnter the System Setup program to check Turn on the system, including any attached peripherals Reseat the DIMMs in their sockets Troubleshooting the Video Subsystem Troubleshooting the System Board Check the system-board configuration jumpersRemove the video expansion card, and repeat steps 11 Checking the Diskette Drive Subsystem Troubleshooting the Diskette Drive Subsystem Diskette-Drive Subsystem Troubleshooting Check the diskette drive cablingRepeat steps 1 and 2, and remove all expansion cards Troubleshooting a Scsi Tape Drive Drive Indicator Error Codes Troubleshooting Scsi Hard-Disk Drives Scsi Hard-Disk Drive Troubleshooting Page System Board Features Installing System Board Options Expansion Cards Expansion Cards Installing an Expansion Card Removing an Expansion CardConnect any cables that should be attached to the card Memory Upgrade Kits Dimm Installation GuidelinesAdding Memory Sample Dimm Configurations Performing a Memory Upgrade Installing DIMMs Remove the microprocessor chip from the socket Remove the heat sink Unpack the new microprocessor Install the microprocessor chip in the socket see Figure Replace the microprocessor securing clip Installing the Microprocessor Chip Replacing the Battery Press F2 to enter the System Setup program,Egories match the new system configuration 11. Battery Removal Remove the batteryPage External Drive Bay Hardware Installing Drives in the External Bays Connecting the Drive Before You BeginRemoving and Replacing Front-Panel Inserts Scsi Configuration Information Installing Scsi Devices in the External Bays Prepare the drive for installation Installing a Scsi Device Remove the computer covers and front bezel Attaching Drive Rails Configure the controller card if necessary Prepare the tape drive and controller card for installation Page Installing Drives in the Internal Bays 10-1 Installing Drives in the Internal Bays Removing and Installing a Scsi Hard-Disk Drive Scsi Hard-Disk Drive Configuration Removing a Scsi Hard-Disk Drive Remove the hard-disk drive Scsi Hard-Disk Drive Indicator Patterns Remove the Ultra/Wide Scsi cable from the computer Remove the computer cover Backplane Partitioning and Formatting Scsi Hard-Disk Drives Configuring the Boot DevicePage Getting Help Run the diagnostics for the Dell systemTechnical Assistance Help Tools System Documentation World Wide Web on the InternetHelp Tools Dell Diagnostics Program Commercial Online ServicesAutoTech Service TechFax Service Technical Support Service Problems With an OrderProduct Information Automated Order-Status System Dell Contact Numbers Returning Items for Warranty Repair or Credit International Dialing Codes Australia Dell Contact NumbersAustria Belgium Czech Republic Canada Finland DenmarkFrance Germany Italy IrelandJapan Korea Malaysia LuxembourgMexico Netherlands Norway New ZealandPoland Singapore Switzerland Sweden Austin, Texas Getting Help Before You Call Diagnostics Checklist Diagnostics Checklist Text Mode Character Test Appendix B Diagnostic Video TestsVideo Memory Test Video Hardware Test Character Set Subtest 80 x Character Attributes Subtest 80 xCharacter Attributes Subtest 40 x Character Set Subtest 40 x Text Mode Color Test Color Attributes Subtest 80 xTable B-1. Color Attributes Graphics Mode Test Text Mode Pages Test 640 x 200 16-Color Graphics Mode Screen 320 x 200 16-Color Graphics Mode Screen640 x 350 16-Color Graphics Mode Screen 640 x 480 2-Color Graphics Mode Screen Color Palettes Test Jumpers and Switches SwitchesJumpers Jumpered Unjumpered Reserved do not change System Board Labels Table C-2. System Board Connectors and Sockets Disabling a Forgotten Password Table C-3. Scsi Backplane Board ConnectorsRemove the jumper plug from the Pswd jumper Page Der Telekommunikation Abbreviations and Acronyms DS/DD MBR Verband Deutscher Elektro