167$//$7,21$17528%/6+227,1**8
167$//$7,21$17528%/6+227,1**8
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Protecting Against Electrostatic Discharge
Safety Instructions
When Working Inside the Computer
When Using the Computer System
About This Guide
Preface
Typographical Conventions
Other Documentation You May Need
Notational Conventions
Example del drive pathfilename /p
Examples autoexec.bat and c\windows
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Introduction
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Backing Up Files
Checking the Basics
Basic Checks
Is the computer wet or damaged?
Run the system diagnostics as described in Chap- ter
Checking Connections and Switches
Back Panel Features
Turn on the system
Reconnect the system to AC power
Is the monitor operating properly? Yes. Go to step
Is the keyboard operating properly? Yes. Go to step
Is the mouse or printer operating properly?
Boot Routine Indications
Look and Listen
Eisa Configuration Utility
System Setup Program
System Messages
Messages and Codes
System Messages
Guide
Speed detected is not
System Beep Codes
System Beep Codes
Diagnostics Messages
Dell HIP Alert Log Messages
Alert Log Messages From the Dell HIP Program
An ECC error has occurred in sys
Scsi Hard-Disk Drive Indicator Codes
Scsi Hard-Disk Drive Indicator Patterns
Installing and Configuring Software
Finding Software Solutions
Using Software
Error Messages
Default IRQ Line Assignments
Input Errors
Program Conflicts
Avoiding Interrupt Assignment Conflicts
When to Use the System Diagnostics
Running the System Diagnostics
Features of the System Diagnostics
Ties category
Starting the System Diagnostics
From the Main Menu, select the RUN System
System Diagnostics Screen
How to Use the System Diagnostics
Main Menu Categories
How to Use the Menu
Run
Select
Run Under Subtest
Subtest
Option Parameters
Options
Pause for User Response
Key-Help
Test Limits
About
Quit
Tests in the System Diagnostics
System Diagnostics Tests
System Diagnostics Tests
Why Run a RAM Test?
Error Messages
RAM Test Group
Subtests
System Set Test Group
Why Run a System Set Test?
Video Test Group
Keyboard Test Group
Why Run a Video Test?
Why Run a Keyboard Test?
Why Run a Diskette Drives Test?
Why Run the Mouse Test?
Mouse Test
Diskette Drives Test Group
Serial/Infrared Ports Test Group
Why Run a Serial/Infrared Ports Test?
Hard-Disk Drives Non-SCSI Test Group
Parallel Ports Test Group
Why Run a Parallel Ports Test?
Scsi Devices Test Group
Why Run a Scsi Devices Test?
Checking the Equipment
Troubleshooting the Monitor
Run the system diagnostics software
Troubleshooting I/O Ports
Troubleshooting the Keyboard
Enter the System Setup program, and check
Troubleshooting the Basic I/O Functions
Change the setting for the Serial Port 1, Serial
Check the contents of the start-up files
Attempt another print operation on the parallel printer
Troubleshooting a Parallel Printer
Troubleshooting a Serial I/O Device
Removing and Replacing the Computer Covers
Safety First-For You and the Computer
Checking Inside the Computer
Keylocks on the Computer’s Back Panel
Removing the Computer Covers
Removing the Computer Covers
Replacing the Computer Covers
Remove the computer covers
Removing the Front Bezel
Inside the Chassis
Inside the Chassis-Front/Left Side View
Responding to a Dell HIP Alert Message
Troubleshooting a Wet Computer
Troubleshooting the Battery
Troubleshooting a Damaged Computer
Let the computer dry for at least 24 hours
Check all the board and card connections in the computer
Replacing a Power Supply
Troubleshooting Power Supply Problems
Reseat the battery in its socket. Is the problem resolved?
Replace the battery
Troubleshooting Power Cable Connections
Troubleshooting a Cooling Fan
Slide the power supply out of the chassis see Fig- ure
Check the cable connections listed in Table
Replacing a Cooling Fan
Troubleshooting Expansion Cards
Correct the system board’s configuration jumper settings
Reseat the expansion cards in their connectors
Run the RAM Test Group in the system diagnostics
Troubleshooting System Memory
Enter the System Setup program to check
Turn on the system, including any attached peripherals
Reseat the DIMMs in their sockets
Troubleshooting the Video Subsystem
Remove the video expansion card, and repeat steps 11
Troubleshooting the System Board
Check the system-board configuration jumpers
Checking the Diskette Drive Subsystem
Troubleshooting the Diskette Drive Subsystem
Repeat steps 1 and 2, and remove all expansion cards
Diskette-Drive Subsystem Troubleshooting
Check the diskette drive cabling
Troubleshooting a Scsi Tape Drive
Drive Indicator Error Codes
Troubleshooting Scsi Hard-Disk Drives
Scsi Hard-Disk Drive Troubleshooting
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System Board Features
Installing System Board Options
Expansion Cards
Expansion Cards
Connect any cables that should be attached to the card
Installing an Expansion Card
Removing an Expansion Card
Adding Memory
Memory Upgrade Kits
Dimm Installation Guidelines
Sample Dimm Configurations
Performing a Memory Upgrade
Installing DIMMs
Remove the microprocessor chip from the socket
Remove the heat sink
Unpack the new microprocessor
Install the microprocessor chip in the socket see Figure
Replace the microprocessor securing clip
Installing the Microprocessor Chip
Egories match the new system configuration
Replacing the Battery
Press F2 to enter the System Setup program,
11. Battery Removal
Remove the battery
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External Drive Bay Hardware
Installing Drives in the External Bays
Removing and Replacing Front-Panel Inserts
Connecting the Drive
Before You Begin
Scsi Configuration Information
Installing Scsi Devices in the External Bays
Prepare the drive for installation
Installing a Scsi Device
Remove the computer covers and front bezel
Attaching Drive Rails
Configure the controller card if necessary
Prepare the tape drive and controller card for installation
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Installing Drives in the Internal Bays 10-1
Installing Drives in the Internal Bays
Removing and Installing a Scsi Hard-Disk Drive
Scsi Hard-Disk Drive Configuration
Removing a Scsi Hard-Disk Drive
Remove the hard-disk drive
Scsi Hard-Disk Drive Indicator Patterns
Remove the Ultra/Wide Scsi cable from the computer
Remove the computer cover
Backplane
Partitioning and Formatting Scsi Hard-Disk Drives
Configuring the Boot Device
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Getting Help
Run the diagnostics for the Dell system
Technical Assistance
Help Tools
Help Tools
System Documentation
World Wide Web on the Internet
Dell Diagnostics Program
Commercial Online Services
AutoTech Service
TechFax Service
Technical Support Service
Problems With an Order
Product Information
Automated Order-Status System
Dell Contact Numbers
Returning Items for Warranty Repair or Credit
International Dialing Codes
Australia
Dell Contact Numbers
Austria
Belgium
Czech Republic
Canada
Finland
Denmark
France
Germany
Italy
Ireland
Japan
Korea
Malaysia
Luxembourg
Mexico
Netherlands
Norway
New Zealand
Poland
Singapore
Switzerland
Sweden
Austin, Texas
Getting Help
Before You Call
Diagnostics Checklist
Diagnostics Checklist
Text Mode Character Test
Appendix B Diagnostic Video Tests
Video Memory Test
Video Hardware Test
Character Set Subtest 80 x
Character Attributes Subtest 80 x
Character Attributes Subtest 40 x
Character Set Subtest 40 x
Table B-1. Color Attributes
Text Mode Color Test
Color Attributes Subtest 80 x
Graphics Mode Test
Text Mode Pages Test
640 x 200 16-Color Graphics Mode Screen
320 x 200 16-Color Graphics Mode Screen
640 x 350 16-Color Graphics Mode Screen
640 x 480 2-Color Graphics Mode Screen
Color Palettes Test
Jumpers
Jumpers and Switches
Switches
Jumpered Unjumpered
Reserved do not change
System Board Labels
Table C-2. System Board Connectors and Sockets
Remove the jumper plug from the Pswd jumper
Disabling a Forgotten Password
Table C-3. Scsi Backplane Board Connectors
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Der Telekommunikation
Abbreviations and Acronyms
DS/DD
MBR
Verband Deutscher Elektro