Dell 4100/180, 4100/200 manual Austin, Texas

Table 11-3. Dell Contact Numbers (Continued)

		Area	Local Number or
Country	Department Name or Service	Code	Toll-Free Number

U.S.	Automated Order-Status System	toll free: 1-800-433-9014
(Austin, Texas)	AutoTech (Automated technical support)	toll free: 1-800-247-9362
	Customer Technical Support
	(Return Material Authorization Numbers—warranty repairs)	toll free: 1-800-624-9896

Dell Customer Service

(Credit Return Authorization Numbers). . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-624-9897

Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-4618

DellWare® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-753-7201 DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-1681 Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005 Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-426-5150 Spare Parts Sales:

Dell Direct 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-274-1490

Major Accounts 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-357-3355 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-727-8320 TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329 TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528 Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 338-4400

1Use this telephone number if your call is about a system purchased for home, personal, or small-business use.

2Use this telephone number if you are calling for an established Dell national account (have your account number handy), if you work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution.

11-14 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide