167$//$7,21$17528%/6+227,1**8
167$//$7,21$17528%/6+227,1**8
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When Working Inside the Computer
Safety Instructions
Protecting Against Electrostatic Discharge
When Using the Computer System
About This Guide
Preface
Notational Conventions
Other Documentation You May Need
Typographical Conventions
Example del drive pathfilename /p
Examples autoexec.bat and c\windows
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Introduction
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Backing Up Files
Checking the Basics
Basic Checks
Is the computer wet or damaged?
Run the system diagnostics as described in Chap- ter
Checking Connections and Switches
Back Panel Features
Turn on the system
Reconnect the system to AC power
Is the monitor operating properly? Yes. Go to step
Is the keyboard operating properly? Yes. Go to step
Look and Listen
Boot Routine Indications
Is the mouse or printer operating properly?
Eisa Configuration Utility
System Setup Program
System Messages
Messages and Codes
System Messages
Guide
Speed detected is not
System Beep Codes
System Beep Codes
Diagnostics Messages
Dell HIP Alert Log Messages
Alert Log Messages From the Dell HIP Program
An ECC error has occurred in sys
Scsi Hard-Disk Drive Indicator Codes
Scsi Hard-Disk Drive Indicator Patterns
Installing and Configuring Software
Finding Software Solutions
Using Software
Error Messages
Default IRQ Line Assignments
Input Errors
Program Conflicts
Avoiding Interrupt Assignment Conflicts
Features of the System Diagnostics
Running the System Diagnostics
When to Use the System Diagnostics
From the Main Menu, select the RUN System
Starting the System Diagnostics
Ties category
System Diagnostics Screen
How to Use the System Diagnostics
Main Menu Categories
How to Use the Menu
Run
Select
Run Under Subtest
Subtest
Option Parameters
Options
Pause for User Response
About
Test Limits
Key-Help
System Diagnostics Tests
Tests in the System Diagnostics
Quit
System Diagnostics Tests
Why Run a RAM Test?
Error Messages
RAM Test Group
Subtests
System Set Test Group
Why Run a System Set Test?
Video Test Group
Why Run a Keyboard Test?
Why Run a Video Test?
Keyboard Test Group
Why Run a Diskette Drives Test?
Why Run the Mouse Test?
Mouse Test
Diskette Drives Test Group
Hard-Disk Drives Non-SCSI Test Group
Why Run a Serial/Infrared Ports Test?
Serial/Infrared Ports Test Group
Parallel Ports Test Group
Why Run a Parallel Ports Test?
Scsi Devices Test Group
Why Run a Scsi Devices Test?
Run the system diagnostics software
Troubleshooting the Monitor
Checking the Equipment
Troubleshooting I/O Ports
Troubleshooting the Keyboard
Enter the System Setup program, and check
Troubleshooting the Basic I/O Functions
Change the setting for the Serial Port 1, Serial
Check the contents of the start-up files
Troubleshooting a Serial I/O Device
Troubleshooting a Parallel Printer
Attempt another print operation on the parallel printer
Checking Inside the Computer
Safety First-For You and the Computer
Removing and Replacing the Computer Covers
Keylocks on the Computer’s Back Panel
Removing the Computer Covers
Removing the Computer Covers
Replacing the Computer Covers
Inside the Chassis
Removing the Front Bezel
Remove the computer covers
Inside the Chassis-Front/Left Side View
Responding to a Dell HIP Alert Message
Troubleshooting a Wet Computer
Troubleshooting the Battery
Troubleshooting a Damaged Computer
Let the computer dry for at least 24 hours
Check all the board and card connections in the computer
Replacing a Power Supply
Troubleshooting Power Supply Problems
Reseat the battery in its socket. Is the problem resolved?
Replace the battery
Troubleshooting Power Cable Connections
Troubleshooting a Cooling Fan
Slide the power supply out of the chassis see Fig- ure
Check the cable connections listed in Table
Replacing a Cooling Fan
Troubleshooting Expansion Cards
Correct the system board’s configuration jumper settings
Reseat the expansion cards in their connectors
Run the RAM Test Group in the system diagnostics
Troubleshooting System Memory
Enter the System Setup program to check
Turn on the system, including any attached peripherals
Reseat the DIMMs in their sockets
Troubleshooting the Video Subsystem
Check the system-board configuration jumpers
Troubleshooting the System Board
Remove the video expansion card, and repeat steps 11
Checking the Diskette Drive Subsystem
Troubleshooting the Diskette Drive Subsystem
Check the diskette drive cabling
Diskette-Drive Subsystem Troubleshooting
Repeat steps 1 and 2, and remove all expansion cards
Troubleshooting a Scsi Tape Drive
Drive Indicator Error Codes
Troubleshooting Scsi Hard-Disk Drives
Scsi Hard-Disk Drive Troubleshooting
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System Board Features
Installing System Board Options
Expansion Cards
Expansion Cards
Removing an Expansion Card
Installing an Expansion Card
Connect any cables that should be attached to the card
Dimm Installation Guidelines
Memory Upgrade Kits
Adding Memory
Sample Dimm Configurations
Performing a Memory Upgrade
Installing DIMMs
Remove the microprocessor chip from the socket
Remove the heat sink
Unpack the new microprocessor
Install the microprocessor chip in the socket see Figure
Replace the microprocessor securing clip
Installing the Microprocessor Chip
Press F2 to enter the System Setup program,
Replacing the Battery
Egories match the new system configuration
11. Battery Removal
Remove the battery
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External Drive Bay Hardware
Installing Drives in the External Bays
Before You Begin
Connecting the Drive
Removing and Replacing Front-Panel Inserts
Scsi Configuration Information
Installing Scsi Devices in the External Bays
Prepare the drive for installation
Installing a Scsi Device
Remove the computer covers and front bezel
Attaching Drive Rails
Configure the controller card if necessary
Prepare the tape drive and controller card for installation
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Installing Drives in the Internal Bays 10-1
Installing Drives in the Internal Bays
Removing and Installing a Scsi Hard-Disk Drive
Scsi Hard-Disk Drive Configuration
Removing a Scsi Hard-Disk Drive
Remove the hard-disk drive
Scsi Hard-Disk Drive Indicator Patterns
Remove the Ultra/Wide Scsi cable from the computer
Remove the computer cover
Backplane
Partitioning and Formatting Scsi Hard-Disk Drives
Configuring the Boot Device
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Getting Help
Run the diagnostics for the Dell system
Technical Assistance
Help Tools
World Wide Web on the Internet
System Documentation
Help Tools
Dell Diagnostics Program
Commercial Online Services
AutoTech Service
TechFax Service
Technical Support Service
Problems With an Order
Product Information
Automated Order-Status System
Dell Contact Numbers
Returning Items for Warranty Repair or Credit
International Dialing Codes
Australia
Dell Contact Numbers
Austria
Belgium
Czech Republic
Canada
Finland
Denmark
France
Germany
Italy
Ireland
Japan
Korea
Malaysia
Luxembourg
Mexico
Netherlands
Norway
New Zealand
Poland
Singapore
Switzerland
Sweden
Austin, Texas
Getting Help
Before You Call
Diagnostics Checklist
Diagnostics Checklist
Text Mode Character Test
Appendix B Diagnostic Video Tests
Video Memory Test
Video Hardware Test
Character Set Subtest 80 x
Character Attributes Subtest 80 x
Character Attributes Subtest 40 x
Character Set Subtest 40 x
Color Attributes Subtest 80 x
Text Mode Color Test
Table B-1. Color Attributes
Graphics Mode Test
Text Mode Pages Test
640 x 200 16-Color Graphics Mode Screen
320 x 200 16-Color Graphics Mode Screen
640 x 350 16-Color Graphics Mode Screen
640 x 480 2-Color Graphics Mode Screen
Color Palettes Test
Switches
Jumpers and Switches
Jumpers
Jumpered Unjumpered
Reserved do not change
System Board Labels
Table C-2. System Board Connectors and Sockets
Table C-3. Scsi Backplane Board Connectors
Disabling a Forgotten Password
Remove the jumper plug from the Pswd jumper
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Der Telekommunikation
Abbreviations and Acronyms
DS/DD
MBR
Verband Deutscher Elektro