1-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide
•Chapter 11, “Getting Help,” describes the help tools
Dell provides to assist you should you have a prob-
lem with the computer. It also explains how and
when to call Dell for technical assistance.
•If you are performing troubleshooting procedures,
make a copy of Appendix A, “Diagnostics Check-
list,” and fill it out. If you need to call Dell for
technical assistance, use the completed checklist to
tell the support technician what procedures you per-
formed to better help the Dell technician give you
assistance. If you must return a piece of hardware to
Dell, include a filled-out copy of this checklist.
•Appendix B, “Diagnostic Video Tests,” discusses the
tests for the Video Test Group in the system diagnos-
tics to help you test the monitor.
•Appendix C, “Jumpers and Switches,” is intended
for technicians who add internal options and need to
change jumper or switch settings.
•A table of the abbreviations and acronyms used
throughout this guide and in other Dell documenta-
tion for the system precedes the index.