Dell 4100/180, 4100/200 manual

•Chapter 11, “Getting Help,” describes the help tools Dell provides to assist you should you have a prob- lem with the computer. It also explains how and when to call Dell for technical assistance.

•If you are performing troubleshooting procedures, make a copy of Appendix A, “Diagnostics Check- list,” and fill it out. If you need to call Dell for technical assistance, use the completed checklist to tell the support technician what procedures you per- formed to better help the Dell technician give you assistance. If you must return a piece of hardware to Dell, include a filled-out copy of this checklist.

•Appendix B, “Diagnostic Video Tests,” discusses the tests for the Video Test Group in the system diagnos- tics to help you test the monitor.

•Appendix C, “Jumpers and Switches,” is intended for technicians who add internal options and need to change jumper or switch settings.

•A table of the abbreviations and acronyms used throughout this guide and in other Dell documenta- tion for the system precedes the index.

1-2 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide