Dell 4100/180, 4100/200

Getting Help 11-15

Contents

Main Page Page Safety Instructions U W Protecting Against Electrostatic Discharge W System Preface A O Need N Warnings, Cautions, and Notes Typographical Conventions Page Page Chapter 1 Introduction D A Page Chapter 2 Checking the Basics I B C Switches Figure 2-1. Back Panel Features Checking the Basics 2-3 Page L T Chapter 3 Messages and Codes A Page Page Page S W D A Dell HIP Program Page S Codes Page Chapter 4 Finding Software Solutions B I Software U Input Errors Program Conflicts Avoiding Interrupt Assignment Conflicts Chapter 5 Running the System Diagnostics U F W S H C Configuration Information H M Run Subtest Run Under Subtest Select Under Subtest Options Under Subtest Test Limits Under Subtest Options Number of Times to Repeat Test(s) Maximum Errors Allowed Pause for User Response Output Device for Status Messages Output Device for Error Messages Test Li mits About Key-Help Quit T Page E R Why Run a RAM Test? S Why Run a System Set Test? V Why Run a Video Test? K Why Run a Keyboard Test? M Why Run the Mouse Test? D Why Run a Diskette Drives Test? H Group S Why Run a Serial/Infrared Ports Test? P Why Run a Parallel Ports Test? S Why Run a SCSI Devices Test? Chapter 6 Checking the Equipment T T T Troubleshooting the Basic I/O Functions Troubleshooting a Parallel Printer Troubleshooting a Serial I/O Device Chapter 7 Checking Inside the Computer T S R Computer Covers Removing the Computer Covers Replacing the Computer Covers I Page R Message T T Problems Replacing a Power Supply Troubleshooting Power Cable Connections T Replacing a Cooling Fan T Cards Page Page T Subsystem T Board T Drive Subsystem Checking the Diskette Drive Subsystem Diskette-Drive Subsystem Troubleshooting Troubleshooting a SCSI Tape Drive T Drives Drive Indicator Error Codes SCSI Hard-Disk Drive Troubleshooting Page Chapter 8 Installing System Board Options T E Installing an Expansion Card Removing an Expansion Card A Memory Upgrade Kits DIMM Installation Guidelines Performing a Memory Upgrade Installing DIMMs Removing DIMMs U Installing a Secondary Microprocessor Page Page R Page Page Chapter 9 Installing Drives in the External Bays T B Removing and Replacing Front-Panel Inserts C DC Power Cables I External Bays SCSI Configuration Information SCSI ID Numbers Device Termination SCSI Cable Installing a SCSI Device Page Installing an Internal Tape Drive That Uses a Controller Card I Uses a Controller Card Page Chapter 10 Installing Drives in the Internal Bays T I in the Internal Drive Bays SCSI Hard-Disk Drive Configuration Removing and Installing a SCSI Hard-Disk Drive Removing a SCSI Hard-Disk Drive Installing a SCSI Hard-Disk Drive Removing and Inserting a SCSI Hard- Disk Drive With the System Running S Removing a SCSI Hard-Disk Drive With the System Running I RAID Controller Host Adapter Card Page Figure 10-3. Cable Configuration for a PowerEdge Expandable RAID Controller Host Adapter Card 10-6 Dell PowerEdge 4100/180 and 4100/200 Systems Installation and Troubleshooting Guide C Partitioning and Formatting SCSI Hard-Disk Drives Page Chapter 11 Getting Help T T H System Documentation World Wide Web on the Internet Commercial Online Services Dell Diagnostics Program AutoTech Service TechFax Service TechConnect BBS P R Repair or Credit D Page Page Page Page Page Page Page Page Page Page Appendix A Diagnostics Checklist B Diagnostics Checklist Appendix B Diagnostic Video Tests T V T Character Attributes Subtest (80 x 25) Character Set Subtest (80 x 25) Character Attributes Subtest (40 x 25) Character Set Subtest (40 x 25) T Color Attributes Subtest (80 x 25) Color Attributes Subtest (40 x 25) Color Bars Subtest G 320 x 200 Graphics Mode Screens 640 x 200 Black/White Graphics Mode Screen 640 x 480 Monochrome Graphics Mode Screen Page C Appendix C Jumpers and Switches T J A General Explanation Jumpers Switches Page Page S D Page Abbreviations and Acronyms