Troubleshooting | HP A5799A specs

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6. TROUBLESHOOTING

What this Chapter Contains

∙Checking the Status of the LEDs

∙Determining Network Status

∙Querying Remote Devices

∙Reboot the Terminal Server

∙Reinitializing the Terminal Server

∙Working with Configuration Files

∙CONFIG Command Instructions

∙DUMPF Command Instructions

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HP A5799A manual Troubleshooting

Contents

Edition Hewlett-Packard A5799A Terminal Server Reference Legal Notices 750,1$/6595551 File Buffering System Parameters Troubleshooting Modem Port SetupAction and Event Tables Action and Event Routines 149 Glossary of Command ReferencesIndex 153 Audience Overview Conventions TermsNotation Used in this Manual Introduction This BookPage What This Chapter Contains Overview of Features Software Configuration VER Command Hardware Configuration Displaying Menus and Issuing Commands Command MenuFunctions Modify the user database User Commands File MaintenanceInformation Functions Entering/Selecting Parameters Editing Modes LA .H or la .h VT-100 Mode TTY Mode Using the Editing Keys Functionality OverviewEditing Function Keys Alarm Processing Function Description SecuritySite Connectivity Security Management Network CapabilitiesFunctionDescription Alarm Management Logs Event Table LE to view Data Buffering +$3752959,2$7856 User Database +$3757+865$7$%$6 Access Classes Displaying the User Maintenance Functions Menu Function Description Access Class Required Command Summary AU Carol Adding a User AU Command Field Function 750,1$/6595551 Access Option Regular Callback Password/Callback Authentication Method Access Option Passthru Listing Users LU Command Field Function 750,1$/6595551 Deleting a User Profile XU Command XU Carol FieldFunction Displaying a User Record DU Command Changing User Information CU Command CU TOM Secondary For example, if you enter LH the log history will be +$3757+865$7$%$6 System Parameters Systems Functions Menu System Parameters FunctionsEnvironmental Control Functions Set System Parameters SSP Command Upgrade Terminal Server SoftwareSite information Field Function Specify Network Parameters Upgrading the Software Setting Network Parameters SNP Command 750,1$/6595551 Network Initialization Parameters Field Overview of Snmp Support by Terminal Servers MIBs Object Identifier Object Data Object Source This is a major alarm Alarm Action Routine Parameter Comments ERR123Delivering Snmp Traps Snmp Traps via Ethernet Network Setting Terminal Server Parameters for Snmp Traps Alarm Action Routine Parameter CommentsSnmp Manager Parameters Snmptrap Field Function Setting FTP Parameters Maximum of five IP addresses canBe entered as Snmp Managers to 750,1$/6595551 Server 1 default FTP service typePassword Upload directory 750,1$/6595551 +$37566703$5$0756 These parameters are set using the SNP 4 command Username for PAP Enter the username for PAP authentication 750,1$/6595551 +$37566703$5$0756 File Buffering File Command Summary Function File Management MenuDIR Command Function CopyDEL REN H4961212.2A Dayone RAMdisk Organization Host Port Buffer NamingBuffer File Naming Conventions Hnyymmdd.hhq REPORT.01 Importantlog Setting the RAMdisk Protection Parameters Field RAMdisk Events Automatic Buffering Buffering Data Received by a Host Port 750,1$/6595551 Clbuf Manual Buffering Swbuf Using FTP to Send Files to an FTP Server Examples TestNEW.CFG Syntax Command Sebuf Description Sebuf Using FTP to Receive Files from Another Device 750,1$/6595551 +$375,/%85,1 Modem Port Setup Modem Port Parameters Display Modem Port Parameters DM Command Set Modem Port Parameters SM Command User Session Sysop Idle Timer Char. Length/ParityTerminal Emulation Setup Host Session Idle TimerHost Session Disconnect On Ctrl + a Atdt ### @ MSG Atdt ### Verifying the Settings Troubleshooting Checking the Status of the LEDs +$3757528%/6+227,1 Alarm Pend Determining Network Status Querying Remote Nodes Rebooting the Terminal Server Reinitializing the Terminal Server Working with Configuration Files Config Command Instructions Creating a Configuration FileImporting/Exporting a Configuration File +$3757528%/6+227,1 Procedure for Saving the Configuration Data on the PC Dumpf Command Instructions AUX Port Parameters Default Port ParametersTTY ATA HOST1 Host Port Parameters Action and Event Tables Structure of an Action Table Working with Action Tables Alarm Alarm Matching Criteria Action RoutineParameters Multiple Actions on a Single Alarm ExampleSample Action Table Planning the Action Table Determine which alarm conditions to monitor 101 Test the Action Routine BSD090 5551212,1234INI000 INI000-1 Action Table Worksheet Adding an item to the Action Table AA Command Action Table Commands List Action Items LA Command 107 Change Action Item Command CA Command LA .HCA .D Schedule Action Item SAI Command Occur today at the time specified pressing Today = The Action Routine is scheduled toEnter key selects this date Mm/dd/yy = Type the month, day, and year that Delete Action Item XA Command Alarm/Event Functions Commands List Alarms/Events LE CommandLE .H Generate Alarm/Event GE Command Instead of a number Delete Alarm/Event XE Command Event Description Internal Alarms and Events Intbatlow HourlyIntbatok Logfull Powerlow PowerupPowerok Memlow Weekly #OK Action Routine Description Action Routines Phsysop PhonhomeReminit Schedule Action and Event Routines Parameter 2 User ID Internal Events Authfail Internal Bufready Cclerror Daily Clkchange Diskfull Diskcrit Dtrhigh DtrlowDTRHIGH.n and .DTRLOW.n internal events Intbatlow Hourly Logfull Intbatok Maxretry MdminiterrMemlow Monthly NetdownNetup Powerok Powerlow Pppreq Powerup Weekly RTSLOW.n RTSHIGH.n Alarm/Event Action Parameters Comments Routine FormatCANCEL Resource Required None Cancel Clkcheck Action Routine Clkahead Clkback Action Routines Format Dolist Action RoutineResource Required Parameters FormatLOG Resource Required None ParametersNone Example LOG Action Routine Logcheck Action Routine Parameters Percent full threshold Default is Examples Noaction Action Routine Action RoutineResource Required Modem Parameters 141 Phone number Phonhome Action Routine Phsysop Action Routine Phppp Action Routine Phone number, access class Resource Required None Parameters Date or Time Schedule Action Routine 555-1212 for Minutes from now Sethp Action Routine SnmptrapParameters Host Processing Flag Value 1, 2, 3, or Example ERRORA21 Snmptrap System Functions Action And Alarm Functions Log Functions User Functions Buffer Functions File Functions Port Control Functions Session Control Functions Index 154 155 156