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HP A5799A manual Troubleshooting

Models: A5799A

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6. TROUBLESHOOTING

What this Chapter Contains

∙Checking the Status of the LEDs

∙Determining Network Status

∙Querying Remote Devices

∙Reboot the Terminal Server

∙Reinitializing the Terminal Server

∙Working with Configuration Files

∙CONFIG Command Instructions

∙DUMPF Command Instructions

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HP A5799A manual Troubleshooting

Contents

Edition Hewlett-Packard A5799A Terminal Server ReferenceLegal Notices 750,1$/6595551 File Buffering System ParametersTroubleshooting Modem Port SetupAction and Event Tables Action and Event Routines149 Glossary of Command ReferencesIndex 153Audience OverviewConventions TermsNotation Used in this Manual Introduction This BookPage What This Chapter Contains Overview of FeaturesSoftware Configuration VER Command Hardware ConfigurationDisplaying Menus and Issuing Commands Command MenuFunctions Modify the user database User Commands File MaintenanceInformation FunctionsEntering/Selecting Parameters Editing Modes LA .H or la .hVT-100 Mode TTY ModeUsing the Editing Keys Functionality OverviewEditing Function Keys Alarm Processing Function Description SecuritySite Connectivity Security Management Network CapabilitiesFunctionDescription Alarm Management Logs Event Table LE to viewData Buffering +$3752959,2$7856 User Database +$3757+865$7$%$6 Access ClassesDisplaying the User Maintenance Functions Menu Function Description Access Class Required Command SummaryAU Carol Adding a User AU CommandField Function 750,1$/6595551 Access Option Regular Callback Password/Callback Authentication MethodAccess Option Passthru Listing Users LU CommandField Function 750,1$/6595551 Deleting a User Profile XU CommandXU Carol FieldFunction Displaying a User Record DU CommandChanging User Information CU Command CU TOM Secondary For example, if you enter LH the log history will be +$3757+865$7$%$6 System Parameters Systems Functions Menu System Parameters FunctionsEnvironmental Control Functions Set System Parameters SSP Command Upgrade Terminal Server SoftwareSite information Field Function Specify Network Parameters Upgrading the SoftwareSetting Network Parameters SNP Command 750,1$/6595551 Network Initialization Parameters Field Overview of Snmp Support by Terminal Servers MIBs Object Identifier Object Data Object Source This is a major alarm Alarm Action Routine Parameter Comments ERR123Delivering Snmp Traps Snmp Traps via Ethernet NetworkSetting Terminal Server Parameters for Snmp Traps Alarm Action Routine Parameter CommentsSnmp Manager Parameters SnmptrapField Function Setting FTP Parameters Maximum of five IP addresses canBe entered as Snmp Managers to 750,1$/6595551 Server 1 default FTP service typePassword Upload directory750,1$/6595551 +$37566703$5$0756 These parameters are set using the SNP 4 command Username for PAP Enter the username for PAP authentication 750,1$/6595551 +$37566703$5$0756 File Buffering File Command Summary Function File Management MenuDIR Command Function CopyDEL REN H4961212.2A Dayone RAMdisk Organization Host Port Buffer NamingBuffer File Naming Conventions Hnyymmdd.hhq REPORT.01 ImportantlogSetting the RAMdisk Protection Parameters Field RAMdisk Events Automatic Buffering Buffering Data Received by a Host Port750,1$/6595551 Clbuf Manual BufferingSwbuf Using FTP to Send Files to an FTP ServerExamples TestNEW.CFG Syntax Command Sebuf DescriptionSebuf Using FTP to Receive Files from Another Device750,1$/6595551 +$375,/%85,1 Modem Port Setup Modem Port Parameters Display Modem Port Parameters DM CommandSet Modem Port Parameters SM Command User Session Sysop Idle Timer Char. Length/ParityTerminal Emulation Setup Host Session Idle TimerHost Session Disconnect On Ctrl + aAtdt ### @ MSG Atdt ###Verifying the Settings Troubleshooting Checking the Status of the LEDs +$3757528%/6+227,1Alarm Pend Determining Network Status Querying Remote Nodes Rebooting the Terminal ServerReinitializing the Terminal Server Working with Configuration FilesConfig Command Instructions Creating a Configuration FileImporting/Exporting a Configuration File +$3757528%/6+227,1 Procedure for Saving the Configuration Data on the PC Dumpf Command Instructions AUX Port Parameters Default Port ParametersTTY ATAHOST1 Host Port ParametersAction and Event Tables Structure of an Action Table Working with Action TablesAlarm Alarm Matching Criteria Action RoutineParameters Multiple Actions on a Single Alarm ExampleSample Action Table Planning the Action Table Determine which alarm conditions to monitor101 Test the Action Routine BSD090 5551212,1234INI000 INI000-1Action Table Worksheet Adding an item to the Action Table AA Command Action Table CommandsList Action Items LA Command 107 Change Action Item Command CA Command LA .HCA .D Schedule Action Item SAI Command Occur today at the time specified pressing Today = The Action Routine is scheduled toEnter key selects this date Mm/dd/yy = Type the month, day, and year thatDelete Action Item XA Command Alarm/Event Functions Commands List Alarms/Events LE CommandLE .H Generate Alarm/Event GE Command Instead of a number Delete Alarm/Event XE CommandEvent Description Internal Alarms and EventsIntbatlow HourlyIntbatok LogfullPowerlow PowerupPowerok MemlowWeekly #OKAction Routine Description Action RoutinesPhsysop PhonhomeReminit ScheduleAction and Event Routines Parameter 2 User ID Internal Events Authfail InternalBufready CclerrorDaily ClkchangeDiskfull DiskcritDtrhigh DtrlowDTRHIGH.n and .DTRLOW.n internal events Intbatlow HourlyLogfull IntbatokMaxretry MdminiterrMemlow Monthly NetdownNetup Powerok PowerlowPppreq PowerupWeekly RTSLOW.n RTSHIGH.nAlarm/Event Action Parameters Comments Routine FormatCANCEL Resource Required None CancelClkcheck Action Routine Clkahead Clkback Action RoutinesFormat Dolist Action RoutineResource Required ParametersFormatLOG Resource Required None ParametersNone Example LOG Action RoutineLogcheck Action Routine Parameters Percent full threshold Default is ExamplesNoaction Action Routine Action RoutineResource Required Modem Parameters 141 Phone number Phonhome Action RoutinePhsysop Action Routine Phppp Action RoutinePhone number, access class Resource Required None Parameters Date or Time Schedule Action Routine555-1212 for Minutes from now Sethp Action Routine SnmptrapParameters Host Processing Flag Value 1, 2, 3, or Example ERRORA21 Snmptrap System Functions Action And Alarm FunctionsLog Functions User FunctionsBuffer Functions File FunctionsPort Control Functions Session Control FunctionsIndex 154 155 156