Performing a system recovery

NOTE: Be sure that the tablet is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the tablet.

1.Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box.

2.In the search box, type recovery, tap Settings, and then select from the list of displayed options.

3.Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).

In case of system failure or instability, you can use Windows Recovery to recover information you have previously backed up. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. In the search box, type recovery, tap Settings, and then select from the displayed options:

NOTE: If you are unable to boot (start up) your tablet and you cannot use the system repair media you previously created (select models only), contact support.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the tablet are permanently removed. The f11 recovery tool reinstalls the operating system, drivers, Windows updates, and language packs that were installed at the factory. All other software applications must be downloaded from HP.com or the Windows Store.

NOTE: An external keyboard, mouse, and external flash drive may be required to perform this procedure.

To recover the original hard drive image using f11:

1.If possible, back up all personal files.

2.If possible, check for the presence of the HP Recovery partition: Swipe from the right edge of the touch screen, tap Search, and then tap the search box. Type c, and then tap Computer.

NOTE: If the HP Recovery partition is not listed, see Changing the boot device order on page 39.