Lenovo 33472YU, S230U Related service information, Service Web site, Supplemental Recovery Disc

Chapter 4. Related service information

This chapter presents following information:

•“Restoring the factory contents by using Recovery Disc Set” on page 31

•“Using the Windows recovery programs on the Windows 8 operating system” on page 32

•“Passwords” on page 33

•“Power management” on page 35

•“Symptom-to-FRU index” on page 36

Service Web site:

When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support.

Restoring the factory contents by using Recovery Disc Set

When the hard disk drive or solid-state drive is replaced because of a failure, no product recovery program is on the new drive. In this case, you must use the Recovery Disc Set for the computer. Order the Recovery Disc Set and the drive at the same time so that you can recover the new drive with the pre-installed software when they arrive. For information on which discs to order, go to http://www.lenovo.com/serviceparts-lookup.

The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration.

Operating System Recovery Disc (one disc)

This disc restores the Microsoft Windows operating system. Use this disc to start the recovery process.

Applications and Drivers Recovery Disc (one or more discs)

This disc restores the preinstalled applications and drivers on the computer.

Supplemental Recovery Disc

This disc contains additional content, such as updates to the software that was preinstalled on the computer. Not all recovery disc sets come with a Supplemental Recovery Disc.

Notes:

•You must have a DVD drive to use the recovery discs. If you do not have an internal DVD drive, you can use an external USB DVD drive.

•During the recovery process, all data on the drive will be deleted. If possible, copy any important data or personal files that you want to keep onto removable media or a network drive before you start the recovery process.

To restore the computer to the original factory configuration using the recovery disc set, do the following:

Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery discs, recovery takes at least five hours.

1.Make the CD/DVD drive the first startup device in the startup sequence using the following procedure:

a.Turn on the computer. When the logo screen is displayed, Pres F1. The ThinkPad Setup program opens.

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