Memory

Symptom

Problem

Solution

 

 

 

Insufficient memory

All memory in the PC is

Close all open programs, and then try desired task again.

message is displayed.

being used by open

Or

 

 

programs, and memory is

Restart your PC:

 

needed for a desired task.

 

1

Click the Start button.

 

 

 

 

2

Click Turn Off Computer.

 

 

3

Select Restart.

 

 

 

 

Miscellaneous

Symptom

Problem

Solution

 

 

 

PC date and time display

RTC (real-time clock) battery

First, reset the date and time in your operating system by

is incorrect.

may need to be replaced.

using the Control Panel. If the problem persists, replace the

 

Battery life is approximately

battery. See the Upgrading and Servicing Guide for

 

3–5 years.

instructions, or refer to the Warranty and Support Guide to

 

 

contact Support for replacement details.

Printer has problems.

Printer will not print correctly

If you encounter printer problems, refer to the documentation

 

or at all.

that came with your printer.

 

 

 

PC Troubleshooting and System Recovery Guide 17