CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued)

Symptom

Problem

Solution

 

 

 

Cannot play a music

Problem with disc.

• Use a CD-R, not a CD-RW disc.

CD on a stereo.

 

• Try a different brand of disc, or check to see if the brand of disc

 

 

works with your stereo. Refer to the documentation that came

 

 

with your stereo or player, and check the manufacturer’s Web

 

 

site.

 

 

• Use a CD instead of a DVD. Audio files on a DVD can be

 

 

played on your PC, but you cannot create a music DVD to be

 

 

played in a home CD player.

 

 

 

 

Problem with file type.

Convert .mp3 or .wma audio files to .wav or .cda music files before

 

 

recording.

 

 

 

Titles of music tracks

Not connected to Internet.

The PC must be connected to the Internet for the artist, title, and

do not appear on

 

track information to appear when playing your music CD in

the CD.

 

Windows Media Player or when recording your music CD with

 

 

RecordNow!.

 

 

Note that RecordNow! does not record the information to disc.

 

 

 

An error message

Video capture device not

You may need to select the capture device if your PC has both an

appears when

selected.

analog and a digital video capture device. Refer to the Help menu

capturing video.

 

in the video capturing program to find out how to change the video

 

 

device selection.

 

 

 

Cannot play a DVD

Movie recorded using

Your DVD player cannot play video files recorded onto the DVD as

movie on a DVD

wrong file format.

data files. To play a movie properly, use a video recording program

player.

 

such as WinDVD.

 

 

 

 

Problem with recording

Video files recorded with RecordNow! can be viewed on a PC, but

 

method.

not on a home DVD video player.

 

 

 

Diskette (Floppy) Drive (Select Models Only)

Symptom

Problem

Solution

 

 

 

PC is unable to read

A non-formatted diskette

To format the diskette:

the diskette (floppy

has been inserted.

1

Click Start, and then click My Computer.

disk).

 

2

Right-click the 3½ Floppy (A:) icon.

 

 

 

 

3

Select Format.

 

 

4

Select the desired options, and click Start to begin formatting

 

 

 

the diskette.

 

Diskette is damaged.

Use a new diskette.

 

 

 

 

Diskette drive has failed.

Press the Help ? button on the keyboard to open the Help and

 

 

Support Center, or refer to the Warranty and Support Guide to

 

 

contact Support for replacement details.

 

 

 

Diskette drive activity

Diskette is improperly

Remove the diskette, and reinsert it: Insert the diskette with the

light stays on.

inserted.

round metal disk facing down and the arrow on the top pointing

 

 

into the drive, and then push the diskette in until it stops.

 

 

 

 

Diskette drive is

Press the Help ? button on the keyboard to open the Help and

 

damaged.

Support Center, or refer to the Warranty and Support Guide to

 

 

contact Support for replacement details.

 

 

 

 

10PC Troubleshooting and System Recovery Guide

Page 13 Page 15
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Image 14
HP a1123c, a1185d, a1163w, a1180d, a1173w, a1160a, a1140n, a1133w, a1138hk, a1102n, a1100n Diskette Floppy Drive Select Models Only
Page 13 Page 15

a1113w, a1185d, a1140a, a1160a, m7160n specifications

HP, or Hewlett-Packard, has long been recognized for its innovative and reliable computing products. Among its versatile lineup of personal computers, models like HP a1120in, a1138hk, a1129kr, a1120a, and a1159kr stand out. These models cater to different computing needs, making them suitable for casual users as well as tech enthusiasts.

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